Paul Domack
Kaukauna
Summary
Results-driven professional with extensive experience in leading teams and optimizing communication systems. Adept at coaching and mentoring staff, facilitating best practices, and implementing strategic initiatives that align with organizational goals.
Overview
25
25
years of professional experience
Work History
Associate Director
Humana Inc.
Green Bay, WI
10.2022 - Current
- Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.
- Developed and executed project plans aligning with business objectives and stakeholder expectations.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Facilitated training sessions for staff, promoting best practices in workflow management and compliance.
- Spearheaded change management efforts, guiding teams through transitions while minimizing disruption.
- Managed budget allocations for projects, ensuring optimal resource utilization across departments.
Lead Unified Communications Engineer
Humana Inc.
Green Bay, WI
05.2018 - 10.2022
- Led cross-functional teams to enhance communication infrastructure and deliver robust network solutions.
- Developed and implemented strategies for optimizing collaboration systems and improving service delivery.
- Collaborated with IT departments to ensure seamless integration of new communication technologies.
- Conducted thorough analyses of system performance, identifying areas for improvement and implementing effective solutions.
- Mentored junior engineers, fostering a culture of knowledge sharing and continuous improvement within the team.
- Managed vendor relationships to optimize procurement processes and ensure alignment with organizational goals.
Senior Unified Communications Engineer
Humana Inc.
Green Bay, WI
01.2011 - 05.2018
- Led design and implementation of communication systems to enhance operational efficiency.
- Developed and maintained technical documentation for network configurations and protocols.
- Collaborated with cross-functional teams to ensure seamless integration of communication technologies.
- Analyzed system performance metrics to identify areas for improvement and optimization.
- Spearheaded initiatives to upgrade legacy systems, improving reliability and performance.
- Conducted training sessions on new communication tools for staff members across departments.
Senior Network Services Engineer
Humana Inc.
Green Bay, WI
10.2000 - 01.2011
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed and executed strategic plans to optimize resource allocation and project timelines for engineering initiatives.
Education
Bachelor of Science - Marketing Management
University of Wisconsin, Madison
Madison, WI12-1994
Skills
- Project management
- Strategic leadership
- Analytical thinking
- Coaching and mentoring
- Team collaboration and leadership
- Technical implementation
Timeline
Associate Director
Humana Inc.
10.2022 - Current
Lead Unified Communications Engineer
Humana Inc.
05.2018 - 10.2022
Senior Unified Communications Engineer
Humana Inc.
01.2011 - 05.2018
Senior Network Services Engineer
Humana Inc.
10.2000 - 01.2011
Bachelor of Science - Marketing Management
University of Wisconsin, Madison
Microsoft TEALS volunteer at local High School
Assisted IT Teacher at Kaukauna HS teaching basic coding and application workflow design through Microsoft's TEALS program for 3 years (2020-2022)