Paul Durando
KANSAS CITY,MO
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably with Next Generation Vending. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Knowledgeable on gaming industry news and lingo, and able to guide customers to products they would enjoy based off of personal experience.
Overview
4
4
years of professional experience
Work History
Vending Route Driver
Next Generation Vending
02.2024 - Current
- Ensured proper machine functionality through regular maintenance, cleaning, and minor repairs.
- Boosted sales revenue by strategically placing high-demand products in prominent locations within vending machines.
- Managed cash collections from machines, accurately counting funds and depositing them according to company procedures.
- Strengthened relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Maintained optimal product stock levels with regular inventory checks and reordering as needed.
Shift Leader
Capriotti's Sandwich Shop
03.2022 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Evaluated staff performance and provided coaching to address inefficiencies.
Administrative Assistant
Augustine Property Management
08.2021 - 12.2021
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Carhop
Sonics Drive In
07.2020 - 07.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Homeschool
Holt, MO05.2021
Skills
- Loading and unloading
- Driving Proficiency
- Route Planning
- Stock Rotation
- Excellent customer service
- Strong Work Ethic
- Order picking and processing
- Inventory Management
Timeline
Vending Route Driver
Next Generation Vending
02.2024 - Current
Shift Leader
Capriotti's Sandwich Shop
03.2022 - 02.2024
Administrative Assistant
Augustine Property Management
08.2021 - 12.2021
Carhop
Sonics Drive In
07.2020 - 07.2021
High School Diploma -
Homeschool
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