Summary
Overview
Work History
Education
Skills
Languages
classes taken
References
Work Availability
Timeline
OperationsManager
Paul Eaton

Paul Eaton

INDIANAPOLIS,Indiana

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring 5 years of retail experience to dynamic new position.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
Camby, IN
09.2023 - 01.2024
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Completed pickup and shopping orders for customers within local area.
  • Secured and stored items until customer pickup.
  • Scanned items when pulling from shelves to update system stock information.
  • Suggested comparable products to replace out-of-stock items.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Researched new products and brands to offer customers the most up-to-date selection.

Cook

Wendys Restaurant
Indianapolis, IN
03.2020 - 03.2022
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Received and stored food and supplies.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Organized storage areas for efficient usage of space.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Used standardized recipes and other instructions to prepare food.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Checked quality of food products to meet high standards.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Executed proper techniques when preparing menu item ingredients.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Made meals in accordance with company standards and requirements.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Adhered to food safety standards when storing and preparing foods.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Checked completed orders for correct quantity and quality.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Set up work stations prior to opening to minimize prep time.
  • Managed portion control using correct utensils during preparation and plating.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Replenished food items from inventory and rotated ingredients.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Christel House Dors South
Indianapolis, IN
05-2017

Skills

  • Online Order Processing
  • Documentation and Reporting
  • Advertising and Marketing
  • Heavy Lifting
  • Customer Service
  • Flexible Schedule
  • Upbeat and Outgoing Attitude
  • Planning and Organization
  • Verifying Order Accuracy
  • Relationship Building
  • Decision-Making
  • Prioritizing Orders
  • Sales Proficiency
  • Delivery Procedures
  • Merchandise Selection
  • Attention to Detail
  • Payment Processing
  • Product Knowledge
  • Mobile Ordering Understanding
  • Order Coordination
  • Product Expertise
  • Customer Relations
  • Physical Stamina

Languages

English
Native/ Bilingual

classes taken

  • taken and passed all manager classes for wendys

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Shopper

Walmart
09.2023 - 01.2024

Cook

Wendys Restaurant
03.2020 - 03.2022

Christel House Dors South
Paul Eaton