Oversaw case management systems to ensure accurate tracking of investigation progress and outcomes.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and subjects, and documented investigative findings.
Documented findings and prepared detailed reports.
Valet
Parking Management Services
01.2026 - 04.2026
Managed vehicle retrieval and parking operations efficiently in high-traffic environments.
Delivered exceptional customer service, enhancing guest experiences through friendly interactions.
Ensured strict adherence to safety protocols while handling vehicles of various sizes and types.
Coordinated with hotel staff to provide seamless transportation solutions for guests.
Student Worker
Louisiana State University in Shreveport
12.2020 - 05.2023
Worked under the department chair, and assisted him with his duties.
Provided frontline support to students and staff, addressing inquiries effectively and efficiently.
Directed students through the process of receiving help from faculty, advisors, and for coursework.
Assisted in daily operations of administrative tasks, ensuring smooth workflow within the department.
Sales Consultant
Experis
11.2019 - 05.2020
Contracted through IBM to assist CenturyLink in expanding their sales of business internet packages.
Contacted small businesses to discuss the benefits of CenturyLink products and to assist with finding the right fit for the needs of each individual business.
Navigated through a list of contacts to learn when a particular one may benefit from our assistance.
Conducted market research to identify potential leads and opportunities for business growth.
Bartender
Eldorado Casino
05.2015 - 10.2017
Maintained the bar and lounge while providing food and drinks to our guests.
Provided fast and friendly customer service.
Processed payments quickly and efficiently.
Aided in the training of new coworkers.
Maintained cleanliness and organization of bar area for optimal service efficiency.
Bartender
Harrah's Louisiana Down
08.2012 - 06.2015
Greeted guests in a friendly manner and provided drinks to them.
Kept and maintained a clean bar and work area.
Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
Developed extensive knowledge of liquor, beer, and wine to provide informed recommendations.
Loan Officer
QuikCash
08.2009 - 08.2010
Assisted customers with the loan process and carefully explained the terms and conditions to them.
Maintained a good speaking relationship with customers and reminded them of due dates and balances.
Evaluated borrower creditworthiness to determine loan eligibility and recommend appropriate products.
Developed customized loan solutions based on individual financial situations and needs.