Paul England
Klawock,AK
Summary
Highly-efficient Behavioral Health Case Manager with 20+ years of experience evaluating clients progress and guiding individuals toward rehabilitative goals. Well-versed and knowledgeable in evidenced-based counseling techniques. Demonstrated to collaborate and communicate effectively in team settings. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Behavioral Health Case Manager Opioid Treatment
SEARHC
07.2023 - Current
- Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
- Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
- Collaborated with interdisciplinary teams to ensure comprehensive care for clients in need of behavioral health services.
- Established positive rapport with clients to foster trust and promote engagement in their treatment process.
- Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
- Developed strong relationships with local service providers, fostering collaboration that benefited clients'' overall progress toward recovery goals.
- Demonstrated cultural competency by working effectively with clients from diverse backgrounds and adapting treatment approaches to meet their unique needs.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
- Managed over [Number] patients while monitoring and evaluating care plans.
Therapeutic Foster Parent
Community Connections
09.2018 - 01.2021
- Collaborated with treatment teams to develop and implement individualized care plans for each child.
- Provided consistent structure and routine, enabling children to feel secure and develop healthy habits.
- Promoted positive behaviors through reinforcement strategies, contributing to the overall well-being of children in my care.
- Addressed behavioral challenges using therapeutic techniques, resulting in improved coping skills for the child.
- Supported educational goals by working closely with school staff and providing necessary resources at home.
- Maintained detailed documentation of each child''s progress, ensuring accurate records for future reference and treatment planning.
- Coordinated medical appointments and therapy sessions, prioritizing the health needs of each child in my care.
- Developed strong relationships with biological families to support reunification efforts when appropriate.
- Managed household finances responsibly while meeting all requirements set forth by licensing agencies, maintaining stability in the home environment.
- Participated in ongoing training programs to stay current on best practices for therapeutic foster parenting and enhance my skills as a caregiver.
- Served as an advocate for the children in my care during court proceedings, ensuring their voices were heard throughout the legal process.
- Facilitated smooth transitions for children entering or leaving my care by communicating effectively with relevant parties involved in placement decisions.
- Managed challenging behavior through crisis intervention techniques while maintaining a calm demeanor under pressure situations.
- Provided emotional support to children during difficult times, offering a compassionate ear and guidance when needed.
- Helped reunify birth families through coordinated visitation strategies.
Support Services Specialist
Community Connection
03.2014 - 02.2015
- Enhanced patient progress by implementing individualized behavioral support plans and monitoring their effectiveness.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients, resulting in improved outcomes.
- Reduced the occurrence of challenging behaviors by conducting thorough assessments and identifying underlying triggers.
- Facilitated group therapy sessions to promote social skills development and positive peer interactions among clients.
- Improved family involvement and understanding by providing education on behavioral strategies and techniques for use at home.
- Contributed to a safe and supportive environment by promptly addressing crisis situations and utilizing de-escalation techniques when necessary.
Host Home Provider
New River Behavioral Health
09.2006 - 02.2014
- Enhanced client experience by providing a safe, supportive, and welcoming living environment.
- Assisted clients with daily living tasks, promoting their independence and overall wellbeing.
- Developed personalized care plans for each client to address their unique needs and goals.
- Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
- Maintained accurate records of client progress, ensuring timely updates for families and case managers.
- Provided transportation for clients to appointments, social events, and community activities, fostering social engagement and inclusion.
- Managed household budgets and expenses for clients'' homes while maintaining financial responsibility.
- Administered medication as prescribed by physicians, ensuring proper dosage and adherence to schedules.
- Offered emotional support to clients during challenging times or when facing personal obstacles.
- Delivered comprehensive training on emergency procedures for all household members resulting in increased preparedness in crisis situations.
- Organized recreational activities tailored to individual interests leading to improved mental health outcomes for clients.
- Advocated on behalf of clients during meetings with service providers securing additional resources and supports.
- Facilitated strong relationships between clients and their natural support networks contributing to long-term stability.
- Implemented evidence-based practices leading to better quality of life indicators among the host home population.
Rehabilitation Deputy
Roanoke County Sheriff's Office
01.2000 - 09.2006
- Enhanced team efficiency by streamlining communication processes and implementing new procedures.
- Managed high-profile cases, ensuring timely resolution and maintaining client satisfaction.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Provided thorough training to junior deputies, fostering professional growth and skill development.
- Conducted detailed investigations, gathering essential evidence to support legal proceedings.
- Oversaw daily shift activities, delegating tasks to volunteers and mental health staff, ensuring completion within designated timeframes.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Oversaw inmate Rehabilitation Services. Drug Groups, AA, NA and other mental health services
Education
Associate of Arts - Commercial And Advertising Art
Virginia Western Community College
Roanoke, VA05.1989
High School Diploma -
Northside High School
Roanoke, VA06.1987
Skills
- Addictions and Substance Abuse
- Discharge Planning
- Mental Health Care
- Behavioral Assessment
- Treatment Planning
- Evidence-Based Counseling Techniques
- Substance Abuse Therapy
- Strategy Development
- Motivational Interviewing
- Group Facilitation
- Substance Abuse Knowledge
- Case Management
Timeline
Behavioral Health Case Manager Opioid Treatment
SEARHC
07.2023 - Current
Therapeutic Foster Parent
Community Connections
09.2018 - 01.2021
Support Services Specialist
Community Connection
03.2014 - 02.2015
Host Home Provider
New River Behavioral Health
09.2006 - 02.2014
Rehabilitation Deputy
Roanoke County Sheriff's Office
01.2000 - 09.2006
Associate of Arts - Commercial And Advertising Art
Virginia Western Community College
High School Diploma -
Northside High School
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