Police Officer with 20 years in law enforcement assisting citizens, investigating accidents and conducting routine patrols. Committed to correctly documenting incidents to support expedited and accurate court proceedings.
Overview
23
23
years of professional experience
Work History
Director of Residential Services
Drug Abuse Treatment Association, (DATA)
Ft. Pierce, FL
06.2016 - Current
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Instructed staff and residents regarding routine procedures to maintain sanitary and healthy environment.
Established policies and procedures and made modifications based on analysis of operations, performance and other research information.
Recruited, hired and oriented departmental staff.
Cultivate, supervise and motivate a high-performing team of client-centered staff through the provision of quality, evidence-based interventions and activities that motivate youth and families through the recovery process. This includes maintaining health and safety, training, supervision, and all other requirements as directed in agency policies and procedures, DCF licensing requirements and CARF accreditation standards.
Prevent and respond to incidents and grievances through proactive engagement with staff and clients. Report all incidents and grievances in accordance with agency policy, including entering incidents into the DCF IRAS portal. Develop and implement quality improvement plans to correct potentially problematic health and safety trends.
Driver/Courier Runner
Loomis
West Palm Beach, FL
01.2015 - 06.2016
Delivered goods and services to customers on time and in excellent condition.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Performed pre-trip inspection checks and reported problems to supervisor.
Determined most expedient trip by mapping out driving routes ahead of time.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Corrections
Florida Department Of Corrections
Blountstown, FL
01.2015 - 01.2015
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Detected potential threats and quickly defused conflicts.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Dispatcher
Florida Highway Patrol
Tallahass, FL
01.2014 - 01.2015
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Used radio, telephone and computer system to update first responders with new information.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Loss Prevention Officer
Lowes Distribution Center
Tallahassee, FL
04.2008 - 01.2015
Prepared security reports to document and log theft, accidents and safety violations.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Used computers and software to generate concise reporting.
Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Deputy Sheriff
Cass County Sheriff Office
Harrisonville, MO
04.2000 - 06.2008
Arrested and transported suspects or prisoners to jail or court to maintain custody.