Summary
Overview
Work History
Education
Skills
Resume Objective
Timeline
Generic

Paul Ewing

Columbus,Ohio

Summary

Dynamic Service Technician with extensive experience at R.E.M Communications, excelling in hardware expertise and client communication. Proven track record in troubleshooting complex systems and implementing effective solutions, enhancing customer satisfaction and repeat business. Adept at preventive maintenance and equipment installation, ensuring optimal functionality and reliability in diverse environments.

Overview

10
10
years of professional experience

Work History

Service Technician

R.E.M Communications
Columbus, Ohio
06.2024 - 03.2025
  • Traveled to locations and installed cameras and radios into vehicles
  • Tested and repaired cameras, DVR and radios
  • Troubleshooting and repairs on DVR and 2-way radios
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Performed onsite repair of equipment at customer locations.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Resolved software-related issues by troubleshooting programs and applications.

Service Technician

Shaffer Distributing
09.2022 - 06.2024
  • I traveled to locations and installed full arcade rooms.
  • Repaired and reconditioned old and used games.
  • Troubleshooting and repairs on current machines.
  • Low-voltage testing and troubleshooting.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Performed onsite repair of equipment at customer locations.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Installed new components or replaced defective parts to restore functionality.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Assisted with installation projects at both residential and commercial sites.
  • Assembled components into complete systems following blueprints or other instructions.

Service Tech

Grover Gaming
OH
06.2021 - 01.2022
  • I traveled to clubs that had our machines and performed preventive maintenance on game terminals.
  • Prewired locations with Ethernet cords, and made routes for routers and switches.
  • I installed new machines, and I did troubleshooting and repairs on current machines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted testing of software and systems to ensure quality and reliability.

Jr. Engineer

UC Synergetic
OH
09.2017 - 04.2018
  • I learned about power lines, telephone poles, and what was on them.
  • I used an old Microsoft program to design blueprints for replacement poles.
  • Trained on how to go into the field, measure poles, and identify what was on each pole in different areas.
  • Started designing plans for underground transformers and layouts for projects.
  • Documented technical specifications for new products during development process.
  • Analyzed data from experiments or field work to determine design feasibility.
  • Designed materials for industrial or commercial applications.

DESIGNER

Pinnacle Metals Product
OH
09.2015 - 01.2016
  • I worked with AutoCAD for 2D drawings and measurements for projects that were assigned to me.
  • I worked with Inventor for all 3D models for projects.
  • Maintained the drafting printer, made sure all prints were correct and in the right order, and used the correct paper for each drawing.
  • Worked with two senior designers to help with projects, and communicated with them to keep them up to date.
  • I went out to job sites and took field measurements for projects.
  • Submitted rough drafts to clients and management to gain approval.

Education

Information Technology -

C-TEC
Newark
01.2021

Architectural and Engineering Design -

C-TEC
Newark
01.2012

Skills

  • Analytical Problem Solving
  • Hardware Expertise
  • Experience with Windows Software
  • Effective Listening
  • Clear Verbal Communication
  • Operating Systems
  • Adaptability
  • Cyber Security
  • Microsoft Office
  • Researching Skills
  • Networking
  • Subnetting
  • Cisco
  • Linux
  • Mac Systems
  • Servers
  • Wiring
  • Electrical circuit testing
  • Technical documentation
  • Client communication
  • Preventive maintenance
  • Wiring adjustments
  • Equipment installation
  • System assembly
  • Problem solving

Resume Objective

IT and Service Tech looking to start my Career with your company. I have experience with setting computers up and all the hardware inside of a PC. I’ve worked with the software and have experience with troubleshooting and fixing software and hardware issues on Operating Systems.

Timeline

Service Technician

R.E.M Communications
06.2024 - 03.2025

Service Technician

Shaffer Distributing
09.2022 - 06.2024

Service Tech

Grover Gaming
06.2021 - 01.2022

Jr. Engineer

UC Synergetic
09.2017 - 04.2018

DESIGNER

Pinnacle Metals Product
09.2015 - 01.2016

Information Technology -

C-TEC

Architectural and Engineering Design -

C-TEC

Similar Profiles

CREATE PROFILE
Paul Ewing