Paul Feliu
Cortlandt Manor,NY
Summary
Results-Driven Tech Leader
Over 25 years of expertise in Information Technology Management
- Proven success in project management, staff development, and implementing innovative solutions.
- Skilled in cost-effective technology environments and adept at vendor negotiation.
- Recognized for delivering substantial ROI and strategic problem-solving.
- Exceptional communication skills, applying industry knowledge to overcome challenges.
Overview
40
40
years of professional experience
Work History
Project Implementation Manager/Infrastructure Engineer
Montefiore Information Technology
02.2011 - Current
- Specialize in successful implementation of medium to large-scale projects; with a focus on relocation of new and existing staff to renovated or completely new facilities
- Update existing IT closets and design new ones ensuring they meet established standards for the organization and its partners
- Establish and update IT closet standards directly correlated to electrical, environmental, all network cabling, security, equipment racks and monitoring of installed infrastructure devices
- Project Manager for the implementation of Technology at Montefiore’s largest outpatient facility, the 12 story Hutchison Tower
- Relocated staff from dozens of locations, deployed over two thousand computers and peripherals, designed and outfitted twelve IDF’s and its supporting MDF as well as its related network infrastructure, including fiber and copper connectivity and Aruba Wireless
- Managed a ten million dollar IT budget for this project
- Successfully completed dozens of departmental relocations and newly constructed locations in schools, newly acquired real-estate, campus locations and clinical locations
- Construct the budgets, purchase the components and manage all resources required to successfully implement, deploy and complete projects on time and within budget
- Work with all departments and partners to complete technology assessments and their vendors to implement solutions that play a role in patient care and management of their treatment
- Manage supply vendors, contractors and consultants which deliver services and goods to projects as required to ensure compliance and code requirements are met
- Assist architects, construction managers, and building managers with the review of power and data plans (blueprints) as well as placement and design of IT closets and related requirements
- Work with Networking, Data Center, Desktop, Telecom, Security, Audio Video, and Applications groups to ensure delivery of services as required for each project.
Director of Information Technology
MDRC
02.1998 - 05.2010
- Directed the activities of IT staff ensuring the smooth operation of all computing services provided to the organization and its partners
- Modernized the organizations network and computing infrastructure maintaining a near 100 percent operational capability and network access, implemented data security and operational standards for all computing devices
- Budgeted, researched, and selected the components and resources for all technology projects
- The design, development and deployment of these projects included the creation, management and maintenance of Information Technology protocols, policies, standards, security and the application of Best Practices for the organization and its partners
- Evaluated technology initiatives taking into consideration TCO (total cost of ownership) and ROI (return on investment)
- Careful planning, design, building on current infrastructure yielded state of the art results at significantly reduced costs
- Prepared the budget for technology staff, products, services, licenses, applications, security, automation, consulting, enterprise applications and outsourcing
- Managed and maintained associated Service Contracts, Statements of Work, Change orders, Purchase orders, compliance and all official documentation and agreements relating to MDRC’s computer, networking, infrastructure, storage technology and communications projects
- Managed and maintained all required protocols, rules and regulations related to data security, remote access, remote monitoring and shared agreements with partners.
Project Manager/Implementation Manager
Memorial Sloan Kettering Cancer Center
02.1994 - 02.1998
- Distributed Computer Operations
- Directly responsible for the design, development and deployment of organization wide desktop and network technology projects
- Directed a group of twelve project managers responsible for the continued implementation of all medium to large scale projects
- Established and maintained Project Budget and related resources
- Implemented policies, procedures, reporting, monitoring and quality control in conjunction with all projects
- Authored and maintained reports, scheduled status meetings and metrics of all project progress
- Disseminated information as required.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Group leader: desktops, networking and cabling for JCAHO audit.
Account Service Manager
ENTEX INFORMATION SERVICES (Formerly JWPIS)
01.1986 - 02.1994
- Major Account Service Manager with full responsibility for on-site staff, projects and service
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Developed and implemented project plans and budgets to ensure successful execution.
Service Manager,
EKTRON SYSTEMS INC
01.1984 - 01.1986
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Skills
- Security Standards
- Infrastructure Maintenance
- Technology Integration
- Network Infrastructure Support
- Project Oversight
- Field Operations
- Strategic Planning
- OSI Network Layers Understanding
- Infrastructure Architecture
Affiliations
INFRAGARD Member - Infrastructure Guardians of America, working with federal and local law enforcement to protect US technical infrastructure
Additional Information
Provided (free) consultation on network services and instruction of office automation to small and medium sized non-profit
businesses.
Provided instruction for adult computer education classes at Forest Hills High School (Queens, NY).
Volunteered to teach computer security skills to adults.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Implementation Manager/Infrastructure Engineer
Montefiore Information Technology
02.2011 - Current
Director of Information Technology
MDRC
02.1998 - 05.2010
Project Manager/Implementation Manager
Memorial Sloan Kettering Cancer Center
02.1994 - 02.1998
Account Service Manager
ENTEX INFORMATION SERVICES (Formerly JWPIS)
01.1986 - 02.1994
Service Manager,
EKTRON SYSTEMS INC
01.1984 - 01.1986
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