Paul Fetterman

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Attended industry events and conventions to expain sales opportunities.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Facilitated business by implementing practical networking techniques.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Drove sales by developing multi-million dollar contract sales.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Communicated product quality and market comparisons by creating sales presentations.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Managed accounts to retain existing relationships and grow share of business.
• Built relationships with customers and community to establish long-term business growth.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Made Prosthetics and Orthotics for patients.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Researched and implemented new technologies and equipment.
• Stamped grommets into canvas using mallets and punches or eyelet machines.
• Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
• Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
• Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
• Checked, repaired and repacked survival equipment to meet specifications.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Liaised with internal departments to optimize productivity and efficiency.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Managed maintenance activities, supervised staff, and inspected equipment.
• Completed preventive maintenance on machines to enhance production and maintain quality.