Paul Fletcher
Columbus,OH
Summary
I am a trusted professional in the business development industry. Ethics practices with patient safety above all else.
Overview
15
15
years of professional experience
Work History
National Account Manager
Foundations Recovery Network
08.2024 - Current
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Fostered an environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
Business Development Representative (National Accounts)
The Retreat
01.2022 - 01.2023
- Represented The Retreat as their National Business Development rep by delivering comprehensive presentations on their recovery program, admissions process, patient eligibility and insurance coverage for treatment
- Developed strong positive relationships with targeted Hospitals and healthcare facilities, educating the staff on The Retreat
- Identified and cold called on Hospital staff and respective recovery specialists
- Ensured recovery program materials were available for the staff to use when referring patients
- Generated new leads by requesting referrals from existing clients.
Admissions Healthcare Coordinator
Futures Recovery Healthcare
01.2020 - 01.2022
- Responsible for screening and interviewing patients to match their recovery needs with the appropriate treatment/recovery assistance
- Excelled at navigating the customer relationship management system and prioritized timely patient follow-up to ensure timely placement in the facility
- Mentored/coached colleagues in a fast-paced and stressful healthcare setting
- Focused on fostering a positive working environment for my colleagues which resulted in uplifting our team spirit and improving overall productivity.
Sales Representative
Fred Beans Nissan of Doylestown
01.2020 - 01.2021
- Responsible for average monthly sales of 22 vehicles (new and used)
- Proficient in CRM e-Lead for customer data management and sales processes
- Strong knowledge of domestic and foreign vehicle specifications.
Sales Representative
KMA Auto
01.2012 - 01.2013
- Responsible for average monthly sales of 20 vehicles (new and used)
- Co-created promotional marketing messaging for TV/Radio Commercial for local market
- KMA Dealership is a privately-owned family business competing with National dealerships
- Our TV/Radio Commercial focused on the personalized customer service experience our customers’ have come to appreciate when purchasing their vehicle at KMA.
Sales Representative
Matheny GMC Buick
01.2010 - 01.2012
- Responsible for average monthly sales of 15-18 vehicles (new and used)
- Trained new hires on sales policies/procedures
- Strong knowledge of domestic and foreign vehicle specifications
- Optimized use of database for new lead generations.
Education
Bachelor of Arts in Criminal Justice -
West Virginia State University
05.2000
Skills
- Goal-Oriented
- Client Relationship Building
- Sales Presentations
- Data-driven decision-making
- Strategic Planning
- Solution selling
- Business growth and retention
- Cold calling expertise
Awards
- Phillies Minor League Pitcher of the Year 1992
- Pacific Coast League AAA Championship 1996
- International League AAA Championship Runner Ups
Timeline
National Account Manager
Foundations Recovery Network
08.2024 - Current
Business Development Representative (National Accounts)
The Retreat
01.2022 - 01.2023
Admissions Healthcare Coordinator
Futures Recovery Healthcare
01.2020 - 01.2022
Sales Representative
Fred Beans Nissan of Doylestown
01.2020 - 01.2021
Sales Representative
KMA Auto
01.2012 - 01.2013
Sales Representative
Matheny GMC Buick
01.2010 - 01.2012
Bachelor of Arts in Criminal Justice -
West Virginia State University
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