Experienced security manager with 25+ years of experience overseeing, developing, and leading security operations. Specializes in designing and implementing security training programs, maintaining high-performance teams, and ensuring compliance with safety protocols. Proficient in managing large-scale security teams, fostering a culture of vigilance and accountability, and improving operational efficiency through strategic leadership and hands-on training.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Manager
Fountains On Ocean Blvd.
09.2009 - Current
Responsible for hiring, scheduling, and payroll invoicing for the security personnel.
Perform extensive and continuous training to the security staff.
Maintain daily communication with property manager, maintenance staff, and director of the board.
Perform all property emergency and safety inspections.
Develop and enforce security protocols, rules, and procedures necessary for safeguarding residents, and visitors.
Provide management support, direction, and leadership to ensure the property areas are well maintained.
Responsible for HOA security budget providing security coverage within the annual budget.
Operations Manager
Florida Security Group, Inc.
09.2009 - 07.2017
Responsible for hiring, training, and coordinating contracted work schedules for all Security personnel to effectively meet all client requirements while controlling labor costs with minimal unbilled overtime.
Performed the day to day possessing of accounts payable transactions to ensure that the municipal finances are maintained in an effective, up to date and accurate manner.
Post order creation, modification and maintenance for all job sites.
Responsible for company payroll of 100 employees at 20 accounts.
Maintained regular communication with clients via phone, email, and frequent on-site visits providing security, technical expertise, and solutions ensuring complete customer satisfaction.
Managed all escalated security issues or emergency situations. Ensured all required reporting and contract compliance requirements were met.
Managed uniforms, equipment, supplies and vehicles utilized at the job sites, maintaining appropriate inventories and maintenance within annual budget.
Conducted physical security surveys for all company job sites.
Implemented several policies and procedures including vehicle, safety program, sexual harassment, equipment, cell phone, etc.
Director of Security/Opera Tower
United Protection Group
12.2007 - 09.2009
Designed and developed the security department infrastructure.
Authorized and implemented all security policies, procedures, and emergency plans.
Trained and frequently conducted training exercises for all security officers.
Responsible for site payroll.
Responsible for interviewing and hiring security officers at Opera Tower.
Performed routine inspections ensuring security officers have the proper uniform attire, valid licenses, professional appearance and conduct.
Directed and managed fifteen security officers, scheduled five hundred and seventy hours per week ensuring all security positions are staffed and limiting overtime to 2%.
Responded to several flood emergencies turning off riser valves minimizing water damage to the building.
Office Manager
Wackenhut Corporation
08.2003 - 12.2007
Promoted to Office Manager on August 2003.
Successfully designed and managed the project of opening a satellite recruiting office meeting the corporate dead line.
Responsible for accounts payable including approving vendor payments, accurate account coding, and resolving any discrepancies for 150 accounts each month for the Miami regional office.
Managing maintenance and repairs for 32 fleet vehicles without service interruption to clients.
Selling fleet vehicles increasing profit by 30 percent.
Maintained serviceability and 100% accountability of more than 1500 items of property and equipment and assets valued over 5 million dollars.
Administered a $400k budget excluding salaries and implemented measures to control costs.
Equipped security officers with appropriate equipment, uniforms and policies/procedures designed to provide optimum safety and performance.
Responsible for all office and field supply ordering, pricing, and maintaining stock.
Maintain vendor relations on a daily basis.
Director of Security: Cable & Wireless
Wackenhut Corporation and Pinkerton Security
02.2001 - 08.2003
Promoted to Director of Security on 2/2001.
Coordinated and oversaw all day-to-day security operations.
Responsible for ensuring compliance with Corporate Security Policies and Procedures that protects Cable & Wireless employees, equipments, and customer assets valued at over 200 million dollars.
Maintained direct communication on a daily basis with Data Center management, staff, and Corporate.
Responsible for scheduling 504 hours contract hours per week, ensuring all security positions are staffed.
Trained all Security Officers on the access control systems, alarm monitoring & response and disposition of alarms, CCTV System digital media recording, Lenel and Siebel 2000 applications.
Prepared and submitted all weekly operational reports.
District Payroll/Scheduling Manager
Pinkerton Security
12.1999 - 02.2001
Field Supervisor
Pinkerton Security
06.1999 - 12.1999
Education
Diploma -
South Dade Senior High School
Miami, FL
06-1993
Certificate in TV Productions
Miami Lakes Technical Center
Miami, FL
06-1998
Skills
Proficient in Microsoft Windows operating systems
Experienced in diverse software applications
Over 20 years of practical computer experience
Access control design
Certification
CPR, AED, and first aid training completed on 02/2024.
Certificate of training for Bomb Threats, Loss Prevention, Terrorism, escalation and de-escalation techniques.
Miami Police Museum Security School, Miami, FL
D-License Security Officer for the State of Florida
Miami Technical School, Miami, FL
Certified in Television Production graduated 1998
Advanced Certification Training 1,2,3 completed on 12/2000
Certificate of Training for Supervisory completed on 12/1999