Results-driven leader with expertise in driving continuous improvement and team development. Skilled in root cause analysis and cross-functional collaboration to optimize processes and ensure quality standards. Focused on mentoring teams and leveraging data-driven decision-making to achieve operational goals and deliver defect-free results.
Work History
Incoming Quality Manager
7 Months
Ford Motor Company | 01.2026 - Current
Financial & Backlog Impact: Successfully drove the recovery of over $6,000,000 in supplier chargebacks during the first half of the year. Resolved operational backlogs by creating a robust tracking matrix that closed all delinquent 2024 and 2025 CRs/QRs by mid-March. Initiated a Rim Swap Program with the suppliers removing over $200,000 of yearly cost to plant expense.
Operational Efficiency: Improved plant financial stability by optimizing work order hours and managing weekend inventory reductions. Enhanced scrap process to facilitate root cause analysis discussions with ownership, driving improved defect management. For ISO compliance, Digitized VOPQUG Fluid Tracking matrices with andons to help identify non-conformances forcing a reaction plan action.
Process & Supplier Discipline: Enforced supplier accountability, requiring suppliers to review control plans and address defects sent to MAP.
Team Upskilling & Empowerment: Implemented comprehensive training plan for inspectors, increasing their capability to manage quality disputes directly with suppliers. Empowered hourly inspectors to hold Stage 1 disputes directly with suppliers and trained salaried personnel on multi-source data gathering.
Final Team Manager
4 Years 4 Months
Ford Motor Company | 09.2021 - 01.2026
1. Safety, Quality & Process Compliance2. Continuous Improvement & Problem Resolution3. Leadership, Coaching & Team Development4. Administrative & Operational Leadership
Enforce department health and safety standards, drive accountability, and address risks in compliance with government, industry, and corporate guidelines.
Champion standard processes through Ford’s Manufacturing Operating System, facilitating constraint analysis and eliminating production bottlenecks.
Drive continuous improvement initiatives, evaluate systemic issues to prevent recurrence, and execute root-cause analysis (e.g., Global 4D/8D).
Align deliverables with tools like the VIM Action Matrix, 5-Year Plan, and JPH Package.
Mentor, coach, and support team members to meet SQDCPME (Safety, Quality, Delivery, Cost, People, Maintenance, Environment) objectives, and promote a culture founded on accountability, respect, and continuous improvement.
Foster a proactive, performance-driven culture that values recognition, communication, and a respectful work environment.
Manage budgets related to labor, materials, and cost per unit.
Conduct administrative oversight, track production runs, and manage work plans—including downtime, shutdowns, and change control—while ensuring results are evaluated and improvements implemented.
Bronco Launch Lead (Trim Department)
2 Years
Ford Motor Company | 09.2019 - 09.2021
Plan and execute end-to-end launch strategy, ensuring cross-functional alignment (manufacturing, quality, suppliers, engineering).
Own milestone delivery, including timing, staffing, tooling, build readiness, and budget/resource planning.
Manage risk through structured processes (Open-to-Go, part pedigree, AIMS, change control).
Drive resolution of launch issues, leveraging systems like AIMS, VOCF, and plant Whiteboard operations.
Coordinate launch reviews and data reporting, preparing scorecards (e.g., OK to Buy/Ship/Build), assessments, and lessons learned.
Cultivate organizational capability, providing leadership, training, and feedback to launch teams.
Senior Process Coach
1 Year 8 Months
Ford Motor Company | 01.2018 - 09.2019
Confirm standards are in place
Support issues raised by the teams
Plan changes to the system
Manage changes to the system
Communication and Recognition
Develop highly competent and motivated people
Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks
Ensure completion of administrative responsibilities
Supervise salaried employees
Process Coach
5 Years
Ford Motor Company | 01.2013 - 01.2018
Coach Safety, Quality and Productivity to ensure objectives are met through following standardized work.
Optimize throughput in accordance with budgets and cost objectives.
Monitor ANDON occurrences. Be the first responder as secondary support.
Through Process Confirmation, verify that the line is running safely, smoothly, and producing quality parts.
Support Continuous Improvement and coach problem resolution to the lowest level.
Communication and Recognition.
Meet FTT, inventory, cost, scrap, supply, and tooling expense targets.
Build Team Leader and Team Member capability.
Create a conducive work environment for the team to complete their assigned responsibilities / tasks.
Basic administration of supervisory responsibilities and documents.
Quality Team Leader
15 Years 6 Months
Ford Motor Company | 07.1997 - 01.2013
Radio Announcer
3 Years 6 Months
WKKM Radio | 11.1991 - 05.1995
Education
- Radio And Television Broadcasting
Specs Howard School Of Broadcast Arts | Southfield, MI | 11-1991
4.0 GPA
Ranked in Top 1% of class
On-air performance — radio and TV delivery skills
Editing techniques — audio and video editing methods
Operation of broadcast equipment — using radio and television gear professionally
Broadcast writing — scripting and commercial/news copy skills
Production — writing, shooting, editing for radio and television, including promos and commercials
- Political Science And Government
Eastern Michigan University | Ypsilanti, MI
- Advanced And College Prep Classes
Churchill High School | Livonia, Mi | 06-1989
3.8 GPA
Ranked in Top 5% of class
Skills
Continuous Improvement
Team Leadership & Development
Cross-Functional Collaboration
Standardized Work Implementation
Root Cause Analysis
Accomplishments
Genesis and Creator of the Ford Versatility Program:
Developed the foundational framework of the Ford Versatility Program, which has been adopted corporate-wide, enhancing production flexibility and efficiency across multiple facilities.
Genesis and Creator of the Zone Cycle Line Layout with Icons:
Pioneered the design of the zone cycle line layout, incorporating icons to depict quality calls at each station. This innovative approach has been implemented company-wide, improving visual management and operational clarity.
Successful Launch of Bronco 2nd Shift During COVID:
Led the highly successful launch of the Bronco's second shift amidst the COVID pandemic, training over 500 operators through static methods outside the plant, ensuring safety while maintaining production excellence.
Quality Engineer II / Supplier Quality Engineer II / Incoming Materials Manager at Becton DickinsonQuality Engineer II / Supplier Quality Engineer II / Incoming Materials Manager at Becton Dickinson