Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Paul Gantz

Philadelphia,PA

Summary

With a proven track record at Jim O'Hagan Roofing Company, I excel in construction management and superb management skills, enhancing team productivity by over 30%. Leveraging expertise in plumbing and worksite safety, I prioritize efficient project completion and quality standards, ensuring client satisfaction and operational excellence.

Overview

27
27
years of professional experience

Work History

Contractor

Lucci Company
Philadelphia, PA
01.2022 - Current
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Supervisor

Jim O'Hagan Roofing Company
Havertown, PA
11.2014 - 01.2022
  • Identified needs of customers promptly and efficiently.
  • Developed strategies to improve team performance and productivity.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Assessed company operations for compliance with safety standards.
  • Streamlined workflow processes, reducing project completion times.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Maintained positive working relationship with fellow staff and management.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Implemented strategies to take advantage of new opportunities.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Complied with company policies, objectives and communication goals.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Crew Leader

TCB Landscaping Company
Drexel Hill, PA
10.2011 - 11.2014
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Inspected sites before and after construction projects.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
  • Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Managed multiple employees in various job tasks throughout phases of project completion.

Plumbing Experience

numerous plumbers
Delaware County, PA
01.1998 - 12.2009
  • Tested plumbing systems for leaks using air and water pressure gauges.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Identified and located required tools prior to starting each project.
  • Troubleshot water supply lines for leaks or breaks in pipe connections.
  • Replaced worn-out parts like washers and seals, as needed.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Installed, repaired, and replaced water heaters, faucets, toilets, pipes, and other fixtures.
  • Followed relevant codes, regulations, and safety techniques.
  • Filled piping systems with water and air to test for leaks.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Constructed new piping systems from scratch using materials such as copper tubing or PVC piping.
  • Prepared cost estimates for plumbing projects based on customer needs.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Provided customers with information about product warranties and guarantees.
  • Assisted in the installation of new plumbing fixtures such as sinks and tubs.
  • Located and repaired leaks in water supply lines.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Responded to emergency service calls regarding plumbing issues.
  • Maintained a clean work area throughout each job site visit.
  • Repaired gas lines that were leaking or malfunctioning.
  • Ensured all installations met local building codes and regulations.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Checked sewer lines for cracks or blockages using video cameras.
  • Adhered to safety protocols when working with hazardous materials such as natural gas.
  • Inspected drainage systems for clogs or blockages.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Assisted team by inspecting pipes and piping systems to assess quality and condition.
  • Explained repair procedures to customers in an easy-to-understand manner.
  • Performed preventative maintenance and repairs on plumbing systems.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

GED -

Msgr Bonner
Upper Darby, PA
06-1998

Skills

  • Residential construction specialist
  • Construction quality standards
  • Superb management skills
  • Residential construction
  • Construction management
  • Worksite safety
  • Power and hand tool operation
  • Job bidding
  • Permit acquisition
  • Equipment installation
  • Subcontractor relations
  • Site supervision
  • Attention to detail
  • Scheduling and planning
  • Time management
  • Task delegation
  • Project oversight
  • Plumbing

Affiliations

  • Fishing
  • Raising orphan wildlife animals
  • Avid "off shore" fisherman

References

References available upon request.

Timeline

Contractor

Lucci Company
01.2022 - Current

Supervisor

Jim O'Hagan Roofing Company
11.2014 - 01.2022

Crew Leader

TCB Landscaping Company
10.2011 - 11.2014

Plumbing Experience

numerous plumbers
01.1998 - 12.2009

GED -

Msgr Bonner

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Paul Gantz