Paul Garcia
San Diego,CA
Summary
Proven leader and analytical thinker with a track record of enhancing maritime security and safety in high-stakes Coast Guard environments. Expertise in team management and problem-solving showcased through successful multi-agency operations and mentorship of junior personnel. Skilled in effective communication, organizational skills, and achieving operational excellence for customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maritime Enforcement Specialist
Coast Guard
Los Angeles, CA
01.2024 - Current
- A member of the Coast Guard's Deployable Specialized Forces.
- Provide Anti-Terrorism Force Protection missions, which include harbor and port defense, protection of High Value Assets, expeditionary security, Sea Lines of Communications, special missions, and coastal surveillance outside of the continental United States.
- Trained to provide protection to vessels in security zones and pier areas, and security for internal unit functions, such as joint command areas, communications centers, berthing areas, entry control points, and vehicle control points.
- Provide guidance and instructions to junior personnel from my experience in self-defense, weapons handling, and the handling of uncooperative subjects.
Deckhand/Charter Fishing Boat
Dolphin Sport Fishing
San Diego, CA
07.2021 - 10.2024
- Worked long, very fast-paced days on a 65-foot fishing boat.
- Conducted pre-trip inspections of boats to ensure they were in safe working order.
- Organized and prepared all necessary equipment for trips, such as rods, reels, bait, lures, tackle boxes.
- Maintained accurate records of catches and fishing locations.
- Instructed clients on proper fishing techniques and safety measures.
- Communicated regularly with customers to answer questions about trips and provide updates on weather conditions.
- Developed relationships with customers to increase repeat business opportunities.
- Cleaned fish for clients at the end of trips when requested.
- Maintained detailed logs of daily activities including number of catches made by each customer.
- Handled payments from customers after completion of services rendered.
- Provided first aid if needed during emergency situations while out on the water.
- Instructed the passengers in emergency responses, including fire, flood, and abandon ship drills.
Maritime Enforcement Specialist
Coast Guard
San Diego, CA
09.2021 - 01.2024
- Ensured maritime safety and security by monitoring vessel traffic, responding to distress calls, and enforcing federal laws.
- Investigated suspicious activity or violations of law in the maritime environment.
- Maintained operational readiness through physical training, drills, and exercises.
- Provided search-and-rescue operations in response to distress calls from ships at sea.
- Directed crew members on board vessels during missions involving boarding and searching of suspected vessels.
- Developed intelligence reports on illegal activities in the maritime environment based on collected data and observations.
- Assisted in counter-narcotics operations at sea.
- Operated advanced communications systems to coordinate activities between multiple agencies involved in law enforcement actions at sea.
- Participated in joint multi-agency operations involving Coast Guard assets as well as foreign partners.
- Responded promptly to emergency situations such as man overboard incidents or medical emergencies aboard vessels.
- Trained new personnel on proper operation of small arms, boat handling techniques, search procedures.
Member Service Representative
Crunch Fitness
San Diego, CA
11.2022 - 05.2023
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Provided guidance to members on how best to use products or services offered by the organization.
- Attended training sessions regularly to stay abreast of changes in company policies or procedures.
Store Associate/Clean-Up Crew
In-N-Out
Santee, CA
11.2021 - 04.2022
- As a Clean-up Crew member, I came in before the store opened and am responsible for sanitizing the store so that it can open in the cleanest state possible.
- As a Store Associate, I greeted and took orders from customers.
- Responsible for the timely delivery of the ordered food while observing all the safety conducts implemented by the company.
- Addressed customer complaints in a professional manner.
- Demonstrated excellent customer service skills at all times.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Education
Some College (No Degree) - International Security And Conflict Resolution
San Diego State University
San Diego, CASkills
- Customer service
- Effective communicator
- Analytical Thinking
- Problem-Solving
- Organizational Skills
- Self-Directed
- Task Prioritization
- Problem Resolution
- Attention to Detail
- Team Management
- Dependable and Responsible
Languages
Spanish
Limited
Certification
- CPR certified
- First Aid certified
Groups
Make-A-Wish Committee Member (2018-2020)
- Member of the Board of Directors with the Make-A-Wish Foundation San Diego. I started in 2018 and my role was overlooking some of the largest fundraisings events in the San Diego chapter. The Make-A-Wish events I've assisted with have raised over 8 million dollars.
Timeline
Maritime Enforcement Specialist
Coast Guard
01.2024 - Current
Member Service Representative
Crunch Fitness
11.2022 - 05.2023
Store Associate/Clean-Up Crew
In-N-Out
11.2021 - 04.2022
Maritime Enforcement Specialist
Coast Guard
09.2021 - 01.2024
Deckhand/Charter Fishing Boat
Dolphin Sport Fishing
07.2021 - 10.2024
Some College (No Degree) - International Security And Conflict Resolution
San Diego State University
Similar Profiles
Gerrod GlaunerGerrod Glauner
Intel Chief Information Officer at Coast GuardIntel Chief Information Officer at Coast Guard
Joshua LangdonJoshua Langdon
Boatswain's Mate at Coast GuardBoatswain's Mate at Coast Guard
Laila OrtizLaila Ortiz
Electrician at Coast GuardElectrician at Coast Guard