Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Self-employed
Gibbys Collectibles
Glen Burnie, MD
01.2019 - 12.2023
Maintained relationships with existing clients by providing superior customer service.
Kept records for production, inventory, income, and expenses.
Determined pricing for products or services based on costs and competition.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Set pricing structures according to market analytics and emerging trends.
Back-Up Grocery Manager & Stocker
Shoppers Food & Pharmacy
Severn, MD
01.2009 - 08.2018
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
Checked expiration dates on perishable items to guarantee freshness.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Rotated and faced product displays for optimal visual appeal.
Ordered additional stock when needed from vendors or suppliers to maintain appropriate inventory levels.
Assistant Store Manager
Walmart
Severn, MD
01.1998 - 12.2008
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Answered customer questions and addressed problems and complaints in person and via phone.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Oversaw aspects of maintenance, inventory, and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Organized weekly meetings with department heads to review progress on key objectives.