Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
OfficeManager

Paul Graf

Manager, Physical Security Operations
Hoover,AL

Summary

Talented Global Security Manager in many disciplines for multiple Fortune 500 companies. Strengths include team leadership, risk mitigation, and project management accredited during a successful career. Excellent crisis management, coordination, and execution at over 130 offices and 75,000 employees globally. Created teams in multiple countries to support global operations remotely; equipped to independently handle daily functions and meet customer/client needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

13
13
years of professional experience

Work History

Manager, Physical Security Operations

Salesforce
Indianapolis, IN
05.2020 - Current
  • Manage the Midwest region containing three large office hubs throughout my area of responsibility
  • Created global Guardforce training and onboarding program built on the Salesforce platform
  • Built strong, long lasting partnerships with local workplace services teams ensuring a safe and secure workplace for employees
  • Enhanced Guardforce program as it relates to equality and inclusion by updating over 50+ Security Operations Plans with verbiage for including response to those with disabilities
  • Creatively developing new processes and procedures in protecting the Salesforce brand, reputation, likeness, employees, and customers while those are at Salesforce offices
  • Assisting Salesforce internal and external events ranging in all sizes, up to 150,000 attendees - Dreamforce is the largest tech conference in the world

Global Security Operations Center (GSOC) Manager

Gavin De Becker And Associates-Salesforce Contract
San Francisco, CA
10.2016 - 05.2020
  • Assessing threats globally and collaborating with crisis management teams on potential company impact
  • Accountability and safety response for over 50,000 employees
  • Preforming investigations on security incidents
  • Managing 20+ GSOC personnel response during crisis situations
  • Creating training program for international expansion operations center in Dublin, Ireland
  • Writing and implementing standardized operating procedures and emergency response plans
  • Setup, maintain, and take down the Emergency Operations Center which ensured the safety of over 171,000 registered attendees at company hosted event in San Francisco
  • Highly trained and certified in protecting high profile persons

Field Operations Manager

U.S. Security Associates
Milwaukee, WI
12.2015 - 10.2016
  • Managing accounts and security staff in the Greater Milwaukee Area
  • Subject Matter Expert in security details
  • Scheduling and payroll for 45-50 associates
  • Documenting day-to-day operations of personnel
  • Creating spreadsheets that identify business needs and making team projects run more efficiently
  • Growing client trust and relationship by creating the security program from the ground up
  • Daily client interactions and touch base meetings
  • Monitoring progression of the security staff and its program
  • Writing and implementing standardized operating procedures/emergency response plans

Witness Security Analyst

Milwaukee County District Attorney's Office
Milwaukee, WI
11.2012 - 04.2015
  • Case Management - collecting, organizing, and maintaining case records
  • Supplementing the District Attorney's Office Investigators; helping further investigations
  • Assisting with search warrants
  • Maintaining confidentiality with sensitive material
  • Writing summarized findings on investigative research
  • Listening to offenders' phone calls; gathering data for Investigators and Assistant District Attorneys
  • Transcribing phone calls made by inmates with intimidation or admissions of guilt; used in court
  • Testifying in court as a subject matter expert

Corporate Security Support Specialist & Interim NERC CIP Security Consultant

AlliedUniversal Contracted By WEC Energy Group
Milwaukee, WI
05.2013 - 11.2015
  • Liaison with local, state, and federal law enforcement agencies
  • Daily interactions with law enforcement personnel with time sensitive requests
  • Performing internal investigations on employees
  • Investigating inquiries made by customer complaints which lead to disciplinary action and terminations
  • Updating and developing new security measures for the access control monitoring system
  • Working directly with We Energies Corporate Security Consultants to enforce corporate policies
  • Creating automated reports to define abnormalities and corrective actions on security threats
  • Regulating a Physical Security Perimeter for NERC assets in compliance with NERC CIP standards
  • Maintaining archives and records for daily access to NERC CIP perimeters
  • Signing off on weekly NERC compliance reports directly to the CEO

Central Alarm Station Supervising Officer

10.2011 - 05.2013
  • Monitoring more than 700 sites with CCTV coinciding with intrusion and HVAC alarms
  • Supervising onsite and offsite security officers
  • Responding to stressful situations successfully without any directives from outside sources
  • Reporting any suspicious or criminal activities to the client and law enforcement

Security Officer

01.2011 - 10.2011
  • Maintaining access control as a safety measure
  • Assisting with business continuity plans while ensuring customer service between all parties
  • Protecting assets as defined by the stakeholders; patrolling company facilities

Education

Bachelor of Arts - Criminal Justice, Psychology, & Sociology

University of Wisconsin - Milwaukee
Milwaukee, WI
2007.08 - 2012.12

Skills

Crisis managementundefined

Additional Information

ASIS International Greater Milwaukee Chapter Board Member (Secretary): 2014 - 2017

Mauston High School Class 2007 NonProfit Organization (President/Founder): 2012 - present

Timeline

Manager, Physical Security Operations

Salesforce
05.2020 - Current

Global Security Operations Center (GSOC) Manager

Gavin De Becker And Associates-Salesforce Contract
10.2016 - 05.2020

Field Operations Manager

U.S. Security Associates
12.2015 - 10.2016

Corporate Security Support Specialist & Interim NERC CIP Security Consultant

AlliedUniversal Contracted By WEC Energy Group
05.2013 - 11.2015

Witness Security Analyst

Milwaukee County District Attorney's Office
11.2012 - 04.2015

Central Alarm Station Supervising Officer

10.2011 - 05.2013

Security Officer

01.2011 - 10.2011

Bachelor of Arts - Criminal Justice, Psychology, & Sociology

University of Wisconsin - Milwaukee
2007.08 - 2012.12

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Paul GrafManager, Physical Security Operations