Paul Halstead
Washington,DC
Summary
Expert manager and bartender with a history of working across the hospitality sector, from upscale restaurants to local watering holes and large music venues. Looking to bring my mixology proficiency and engaging customer service skills to a challenging environment. ABC license holder and ServSafe certified.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
ChurchKey/Mallard
06.2022 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Mentored and motivated team members to achieve challenging business goals.
Bartender
The Jungle Room - Sabai
04.2021 - 06.2022
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
General Manager
JewFro
09.2020 - 06.2022
- Prepared annual budgets with controls to prevent overages.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations and contract details.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Introduced new methods, practices and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational and forecast team needs.
Bartender
Sine
09.2020 - 10.2021
- Poured and prepared mixed drinks for over 200 customers daily and created new libations drawing in clientele.
- Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Closed out cash register with 100% accuracy and prepared cashier report.
Bar Manager
Baby Jane
02.2019 - 08.2020
- Controlled labor costs by adjusting schedules and work flow to better align with individual strengths and expected customer demands
- Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts
- Dropped inventory costs by evaluating and adjusting vendor options to obtain more favorable pricing
- Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items
- Worked with management to plan and implement special events to boost customer numbers and profits
- Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty
- Planned and updated menus to capitalize on changing trends in customer preferences
- Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise
Lead Bartender
Fiola Mare
01.2017 - 02.2019
- Verified that guests at the bar were of legal age
- Checked customers' identification to confirm they met legal drinking age
- Closed out cash register and prepared cashier report
- Set up glassware and liquor prior to events
- Served each guest courteously, quickly and efficiently
- Notified management of ordering needs for liquor, beer, wine, and bar supplies
- Retrieved liquor, wine and beer from various storage facilities
Manager
1320 Gentleman's Club
04.2015 - 02.2017
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits
- Led and directed team members on effective methods, operations and procedures
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
Bar Manager
Knights Bridge Restaurant Group
07.2014 - 04.2015
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Completed regular bar inventories and daily requisition sheets as requested.
- Contacted location managers and department supervisors to assess requirements.
- Maintained productive relationships with vendors.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Created purchase orders.
FOH Manager
Brine
08.2013 - 07.2014
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
- Oversaw the day-to-day processing of payroll for 10 employees, including review of timesheets and computing pay in accordance with FLSA.
Bartender
Founding Farmers
08.2010 - 07.2013
- Ensured liquor was secured at the end of shifts.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Adhered to state laws regarding alcoholic beverage service.
- Closed out cash register and prepared cashier report.
Bartender
Gypsy Soul
02.2008 - 08.2010
- Managed strict beverage control to minimize waste
- Enthusiastically and appealingly described food and drink specials to guests
- Received beverage orders from wait staff and delivered beverages to guests
- Waited on multiple customers at the bar and throughout the bar area
- Maintained a consistent, regular attendance record
Education
High School Diploma -
Falls Church High School
Falls Church, VA2008
Bachelor of Arts - General Studies
Northern Virginia Community College
8333 Little River Turnpike, Annandale, VA2013
Associate of Applied Science - Hospitality Management
Northern Virginia Community College
8333 Little River Turnpike Annandale, Va2017
Skills
- Creative mixology
- Classic cocktails
- Liquor, beer and wine knowledge
- Preparing garnishes
- Attending multiple customers
- Ordering bar supplies
- Inventory
- Highly reliable
- Clear and effective communication
- Responsible alcohol service
- Team Leadership
- Problem Anticipation and Resolution
- Performance Assessment
- Financial Statement Review
References
Jeremy Davis 410-530-0390
Brett Robinson 813-240-5971
Michael Earle 231-679-0050
Timeline
Assistant General Manager
ChurchKey/Mallard
06.2022 - Current
Bartender
The Jungle Room - Sabai
04.2021 - 06.2022
General Manager
JewFro
09.2020 - 06.2022
Bartender
Sine
09.2020 - 10.2021
Bar Manager
Baby Jane
02.2019 - 08.2020
Lead Bartender
Fiola Mare
01.2017 - 02.2019
Manager
1320 Gentleman's Club
04.2015 - 02.2017
Bar Manager
Knights Bridge Restaurant Group
07.2014 - 04.2015
FOH Manager
Brine
08.2013 - 07.2014
Bartender
Founding Farmers
08.2010 - 07.2013
Bartender
Gypsy Soul
02.2008 - 08.2010
Bachelor of Arts - General Studies
Northern Virginia Community College
Associate of Applied Science - Hospitality Management
Northern Virginia Community College
High School Diploma -
Falls Church High School
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