Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Paul Han

Buena Park,CA

Summary

Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Air Export Coordinator

IMPEX GLS INC.
10.2022 - Current
  • Prepared and assembled documents to facilitate exports.
  • Corrected billings and issued debit and credit memos for customers to reconcile accounting.
  • Followed up with customers to resolve inquiries.
  • Communicated information and instructions to and from vendors to research and resolve operational problems.
  • Initiated and maintained customer master profiles to correct information and offer consistent service.
  • Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail.
  • Minimized shipment delays by proactively identifying potential issues and addressing them promptly.
  • Collaborated closely with sales teams to establish strong relationships with key clients, driving repeat business for the company.
  • Facilitated clear communication between suppliers, customers, and transportation providers, ensuring all parties were well-informed throughout the export process.
  • Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
  • Assisted with problem resolution and dispute management relating to import and export activities.
  • Negotiated freight rates with carriers for international transportation of goods.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
  • Investigated discrepancies in shipping documents and resolved issues with vendors.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
  • Analyzed shipping reports to identify opportunities for cost savings.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Facilitated required documentation to manage customs clearance.
  • Negotiated with carriers to secure best possible rates for clients and control costs.

COORDINATOR/PROJECT MANAGER

BEAVER EXHIBIT INC.
05.2022 - 10.2022
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Handled incoming and outgoing shipping and receiving activities.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.

ASSISTANT MANAGER

CHANG SUNG INTERNATIONAL
07.2015 - 07.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.

AIR IMPORT/EXPORT COORDINATOR

HANJIN INTERMODAL
01.2015 - 06.2015
  • Streamlined import/export processes by implementing efficient documentation and tracking systems.
  • Enhanced customer satisfaction by addressing and resolving import/export issues promptly.
  • Reduced shipping costs with diligent monitoring of carrier performance and negotiation of contracts.
  • Improved operational efficiency, optimizing inventory management for seamless import/export transitions.

Education

BACHELOR’S - School of Ministry

International House of Prayer University
Grandview, MO
05.2021

Skills

  • Conflict Resolution Abilities
  • Export Licensing Management
  • Cross-functional Collaboration
  • Data Entry Accuracy
  • Good Observation Skills
  • Sense of ownership

Accomplishments

Volunteer enlistment (in the Korean army)


I have experienced different countries and cultures by living there (Korea, Russia, US, and Myanmar)

Certification

IATA DGR Certification

Languages

Korean
Native or Bilingual
English
Native or Bilingual
Russian
Native or Bilingual

Timeline

Air Export Coordinator

IMPEX GLS INC.
10.2022 - Current

COORDINATOR/PROJECT MANAGER

BEAVER EXHIBIT INC.
05.2022 - 10.2022

ASSISTANT MANAGER

CHANG SUNG INTERNATIONAL
07.2015 - 07.2016

AIR IMPORT/EXPORT COORDINATOR

HANJIN INTERMODAL
01.2015 - 06.2015

BACHELOR’S - School of Ministry

International House of Prayer University

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Paul Han