Summary
Overview
Work History
Education
Skills
Timeline
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Paul Han

North Las Vegas,NV

Summary

  • Dynamic professional with a proven track record in maintenance and repair, honed during service with the U.S. Army, and exceptional problem-solving abilities. Skilled in furniture installations and fostering customer relationships at IKEA, boosting performance through innovative solutions. Skilled in equipment troubleshooting and adept at enhancing operational efficiency.
  • Skilled Maintenance and Repair Technician with comprehensive knowledge in diagnosing, repairing, and maintaining various types of equipment. Strong technical skills paired with demonstrated ability to adhere to safety standards and protocols. Offer problem-solving capabilities, along with commitment to efficiency and quality improvements. Have contributed significantly to reducing downtime and increasing productivity in previous roles.
  • Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

94 Tango - Avenger Repair & Maintenance

U.S. Army Active Duty
Fort Hood, TX
06.2008 - 06.2012
  • Supervising, performing, and inspecting maintenence on the Avenger system and its components
  • Servicing, maintaining, and repairing the Avenger system, which is a complex weapons system that secures battlefield air space and protects ground forces
  • Adhered to guidelines and enabled compatibility through analysis and troubleshooting.
  • Used multiple resources and tools for evaluating and presenting solutions.
  • Oversaw daily functions to enhance business operations.
  • Completed ongoing quality checks on Avenger systems, closely following strict quality assurance guidelines.

Butcher

Vons Grocery Store
La Canada, CA
01.2006 - 09.2006
  • Accepted and examined quality of daily meat deliveries.
  • Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
  • Enforced approved safety codes and cultivated orderly and systematic environment.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Use of machinery, including mincers, slicers and sausage fillers.

Sales Representative

IKEA
Burbank, CA
04.2004 - 11.2005
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Highlighted target products with eye-catching signs, displays and shelf positions.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Produced sales documents, finalized deals and filed records.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Listened to customer needs to identify and recommend best products and services.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created and implemented store displays, promoting sales and growth.

Cashier

Spencer's Gifts LLC
Pasadena, CA
08.2003 - 02.2004
  • Adhered to top-quality client servicing standards to promote overall satisfaction.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stayed up to date on store promotions, payment policies and security practices.

Education

Associate of Science - Health Administration

Pasadena City College
Pasadena, CA
06.2018

Skills

  • Maintenance and repair
  • System installations
  • Schematics interpretation
  • Proficient in Microsoft Office
  • Microsoft Office
  • Mathematics
  • Wiring diagnosis
  • Parts ordering
  • Problem solving
  • Hand tool proficiency
  • Appliance repair
  • Electrical systems repair
  • Equipment troubleshooting
  • Facility management
  • Equipment Repair
  • Field maintenance
  • Flooring repair
  • Electrical troubleshooting
  • Groundskeeping
  • Equipment installation
  • Blueprint and schematics

Timeline

94 Tango - Avenger Repair & Maintenance

U.S. Army Active Duty
06.2008 - 06.2012

Butcher

Vons Grocery Store
01.2006 - 09.2006

Sales Representative

IKEA
04.2004 - 11.2005

Cashier

Spencer's Gifts LLC
08.2003 - 02.2004

Associate of Science - Health Administration

Pasadena City College

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Paul Han