Paul Hanahan
Thompson Station,TN
Summary
Experienced with managing intricate operations and resolving multifaceted challenges. Utilizes strategic planning and team leadership to enhance efficiency and effectiveness. Track record of implementing innovative solutions and maintaining high operational standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sport Complex Supervisor
University of Tennessee at Chattanooga
08.2024 - Current
- Developed new training programs to enhance employee skills and increase productivity levels.
- Coordinated with other department heads to optimize overall operations across the organization.
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
Resident Assistant
University of Tennessee at Chattanooga
08.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Retail Team Member
Panera Bread
08.2022 - 08.2024
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
Patient Care Technician
Morning Pointe Senior Living
05.2023 - 08.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their stay.
Education
Bachelor of Science - Nursing
University of Tennessee At Chattanooga
Chattanooga, TN12-2027
Skills
- Team management
- Customer service
- Problem-solving
- Multitasking and organization
- Verbal and written communication
- Customer experience management
- Cash management
- Store opening and closing
- Conflict resolution
- Documentation and reporting
- Time management
- Basic life support
Certification
- CPR/AED Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Sport Complex Supervisor
University of Tennessee at Chattanooga
08.2024 - Current
Resident Assistant
University of Tennessee at Chattanooga
08.2024 - Current
Patient Care Technician
Morning Pointe Senior Living
05.2023 - 08.2023
Retail Team Member
Panera Bread
08.2022 - 08.2024
Bachelor of Science - Nursing
University of Tennessee At Chattanooga
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