Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Work History
ACCS Program Coordinator
4 Years 8 Months
Community Healthlink | 12.2021 - Current
Manages daily site operations, supervises direct care and support staff, coordinates clinical and recovery-oriented care for adults with mental health needs, and handles administrative tasks like scheduling, safety compliance, and individual service plans.
Business Owner
11 Years 7 Months
Harrington Landcapers | 01.2015 - Current
Dedicated business owner with 10+ years of hands-on experience in landscape construction and grounds maintenance. Skilled in client relations, team leadership, and cost estimation, with a strong focus on sustainable and efficient outdoor solutions.
Led landscaping teams to execute design plans and ensure project completion within budget and timeline.
Developed training programs for staff to enhance skills in horticulture and landscape maintenance techniques.
Collaborated with clients to assess needs, provide recommendations, and deliver exceptional customer service experiences.
Field Executive
2 Years 7 Months
Leaf Filter Gutter Protection | 03.2013 - 10.2015
Identifies business opportunities by identifying prospects and evaluating their position in the industry.
Advised management regarding accounting processes, findings, and financial performance.
Aligned and trained field staff to focus on attaining world-class customer service levels through quality feedback to staff.
Researching and analyzing sales options that is best for both clientele and Leaf Filter.
Selling products by establishing contact and developing relationships with prospects; recommending solutions.
Trade show marketing throughout the North East, travel throughout New England selling the product to both commercial and residential properties.
Correctional Recovery Counselor
10 Months
Spectrum Health | 05.2014 - 03.2015
Provides individual treatment planning to a caseload of Massachusetts Inmates which is maintained by the counselor.
Counselor Facilitates psycho-educational groups.
Coordinate all program services and provide information for case management.
Facilitate power point presentations to the inmates as well as the team on that status of the POD.
Create regular reports and update internal databases (IMC LAN INTERFACE)
Using the utmost discretion and confidentiality with sensitive State and Federal information.
Police/911 Dispatcher
2 Years 10 Months
Lancaster Police Department | 11.2007 - 09.2010
Receives, reviews and transmits emergency and law enforcement related communications by operating multi-band sophisticated radio broadcast system, teleprocessing system, cellular emergency 911 telephone network and a worldwide police telecommunications systems.
Complied with regulation with the Federal Communications Commission to disseminate information on crimes.
Worked as head contact for Chief of Police, transfer important telephone calls as well as multitasking on multiple computers.
Education
NREMT - Emergency Medicine
NREMT | Worcester, MA | 01-2018
Certified Emergency Medical Technician - EMT
National Emergency EMS Institute | Carver, MA | 03-2017
Western Massachusetts Police Academy - Law Enforcement
Reserve Intermittent Police Academy | Springfield, MA | 10-2015
High school diploma
Athol High School | Athol, MA | 06-2008
Skills
Program management
Office administration
Proactive mindset
Strategic planning
Program optimization
Training coordination
Staff evaluation
Staff development
Certification
Emergency Medical Technician
Completion of the Emergency Medical Technician Program with curriculum prescribed by the D.O.T. and the Massachusetts Office of Emergency Medical Services.
Massachusetts Police Academy, Springfield Massachusetts.
FACT Program Coordinator / PEI Program Coordinator / Case Manager at Community SolutionsFACT Program Coordinator / PEI Program Coordinator / Case Manager at Community Solutions