Paul Harzynski
Greensburg,USA
Summary
Strategic operations and financial leader with 15+ years of experience driving continuous improvement, cost reduction, and cross-functional collaboration. Proven success in leading enterprise-wide initiatives, optimizing processes, and mentoring teams in automation, analytics, and change management. MBA candidate with deep expertise in financial modeling, scenario planning, and operational strategy. Recognized for cultivating high-performance cultures and delivering measurable results across retail and financial services.
Overview
18
18
years of professional experience
Work History
District General Manager
H&R Block
Pittsburgh, PA
03.2020 - Current
- Directed operational and financial strategy across multiple branches, aligning P&L oversight with enterprise goals.
- Led cross-functional teams to identify process inefficiencies and implement targeted solutions using automation and analytics.
- Developed and tracked KPIs to monitor performance and ensure sustainable improvements.
- Spearheaded change management initiatives, enhancing compliance and operational efficiency.
- Mentored mid-level leaders in strategic planning, root cause analysis, and continuous improvement methodologies.
- Partnered with business unit leaders to align service delivery with financial targets and overcome organizational barriers.
Tax Professional
H&R Block
Buffalo, NY
11.2018 - 03.2020
- Delivered high-accuracy tax preparation services, minimizing audit risk and enhancing client trust.
- Identified upselling opportunities, contributing to revenue growth and client retention.
- Maintained top-tier client satisfaction scores through personalized service and proactive communication.
Senior Store Manager & Area Sales Manager
General Nutrition Center (GNC)
Amherst, NY
06.2007 - 03.2020
- Managed multi-unit operations, achieving top regional sales and exceeding annual performance targets.
- Implemented inventory and loss prevention strategies, improving turnover and compliance scores.
- Developed and promoted talent into leadership roles, reducing turnover and enhancing team performance.
- Streamlined operational processes to improve efficiency and reduce costs.
Education
Master of Business Administration (MBA) - Organizational Leadership, Strategic Management, Data-Driven Decision Making
Franklin University
Columbus, OH12.2025
Bachelor of Science - Business Administration
SUNY Empire State College
Saratoga Springs, NY12.2016
Skills
- Data-driven decision making
- Change management
- Strategic planning
- Performance monitoring
- Process optimization
- Team leadership
Awards
- Max Quad & Trifecta Awards: Financial Company Metrics
- Connected Leader Award: Leadership in Cultural Performance
- Top U.S. Retail Performer Award
- Compliance Control Award: SOP Excellence
- Peer Support Award: Leadership & Team Collaboration
Professional Development And Certifications
- Situational Leadership Training
- Radical Candor Communication Training
- Institute for Management Studies (IMS): Strategic Thinking & Executive Management
- LinkedIn Learning: Leadership, Management, and Industry Best Practices
- Coaching Circles: Peer-to-Peer Mentorship
- Recommended Additions: Lean Six Sigma (Green/Black Belt), Prosci Change Management (if applicable)
Timeline
District General Manager
H&R Block
03.2020 - Current
Tax Professional
H&R Block
11.2018 - 03.2020
Senior Store Manager & Area Sales Manager
General Nutrition Center (GNC)
06.2007 - 03.2020
Master of Business Administration (MBA) - Organizational Leadership, Strategic Management, Data-Driven Decision Making
Franklin University
Bachelor of Science - Business Administration
SUNY Empire State College