Paul Heiser
Fleming Island
Summary
Empathetic and results-driven RN with over 10 years of clinical experience across oncology, cardiology, neurology, and emergency care. Combines deep clinical insight with a foundation in business and sales, enabling effective communication with patients, families, and medical professionals. Skilled at building strong referral relationships, educating on care options, and supporting end-of-life transitions with compassion and clarity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse
Baptist Health
06.2021 - Current
- - Delivered patient care across diverse units: oncology, interventional neurology, emergency medicine, and progressive care.
- - Educated patients and families on diagnoses, treatment plans, and health behaviors to improve outcomes-skills transferable to hospice education and consents.
- - Collaborated with multidisciplinary teams and discharge planners to coordinate timely patient transitions.
- - Built rapport with physicians and case managers-skills valuable for referral development in hospice settings.
Nurse Account Executive
Vital Care Pharmacy
11.2023 - 11.2024
- Served as the primary liaison between clinical team and referral sources to ensure seamless patient admissions and continued care.
- Promoted infusion and specialty pharmacy services to hospitals, physician offices, and case managers, leading to consistent referral growth.
- Educated healthcare providers and patients on treatment options, service offerings, and eligibility criteria.
- Managed territory outreach to establish new accounts and foster strong relationships with physicians and healthcare facilities.
Registered Nurse
Piedmont Medical Center
08.2014 - 05.2021
- - Served in PCU, ICU, CV-Tele, and med-surg units with a strong focus on critical and palliative needs.
- - Worked closely with palliative care teams and physicians like Dr. Romin Shah to manage complex end-of-life cases.
- - Communicated with families regarding goals of care, prognosis, and patient preferences.
Registered Nurse (Float)
Atrium Health
09.2017 - 08.2019
- - Provided adaptable care across oncology, bariatrics, neuro, and step-down cardiac units.
- - Utilized strong clinical judgment and interpersonal skills to support patients in high-acuity environments.
- - Frequently served as a liaison between medical teams and families to explain treatment plans and set expectations.
Branch Manager
Bartimaeus & WindowCo / Tucco Concrete
08.2007 - 07.2009
- - Drove business development via lead generation, cold calling, and product education-experience mirrors healthcare outreach and marketing strategies.
- - Developed and maintained key relationships with clients and contractors, similar to building referral networks.
Education
Bachelor of Science - Nursing
University of South Carolina Upstate
Spartanburg, SC01.2013
Bachelor of Science - Business Administration
Winthrop University
Rock Hill, SC01.2007
Skills
- Hospice & Palliative Care Knowledge
- Referral Source Development & Relationship Building
- Patient & Family Education
- Interdisciplinary Team Collaboration
- End-of-Life Care Coordination
- Empathetic & Effective Communication
- Discharge Planning & Transition Support
- Healthcare Marketing & Outreach
- Critical & Progressive Care Nursing
- Electronic Health Record (EHR) Proficiency
Certification
- - Florida Registered Nurse
- - American Heart Association BLS/ACLS
- - NIH Stroke Scale Certification
Timeline
Nurse Account Executive
Vital Care Pharmacy
11.2023 - 11.2024
Registered Nurse
Baptist Health
06.2021 - Current
Registered Nurse (Float)
Atrium Health
09.2017 - 08.2019
Registered Nurse
Piedmont Medical Center
08.2014 - 05.2021
Branch Manager
Bartimaeus & WindowCo / Tucco Concrete
08.2007 - 07.2009
Bachelor of Science - Business Administration
Winthrop University
Bachelor of Science - Nursing
University of South Carolina Upstate
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