Paul Hernandez
Orange Park,FL
Summary
To objective is to keep learning and get better in the kitchen .
Motivated Chef focused on sourcing high-quality ingredients from local sources to drive farm-to-table menus. Proactive and adaptable team player passionate about sustainable cuisine.
Natural leader and team motivator competent in keeping kitchen staff on task and efficient to handle high-volume work. Knowledgeable about sourcing ingredients, maintaining budgets and maximizing customer satisfaction.
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service, directing operations and achieving culinary excellence. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.
Talented Chef with 20 years of experience preparing delicious, healthy dishes. Specializing in preparing menus known for attracting and retaining customers. Looking for challenging role in culinary management.
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
14
14
years of professional experience
Work History
Sauté Cook, Grill Cook
Cooper's Hawk Winery and Restaurant
11.2024 - Current
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Organized server tickets to expedite food orders.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Grilled meats and seafood to customer specifications.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
Food Preparation Specialist
Whole Foods Market
09.2023 - Current
- Guaranteed customer satisfaction by quickly delivering orders.
- Expanded culinary expertise through continuous research on industry trends, participating in workshops, and networking with fellow professionals.
- Assisted with special events planning and execution by providing menu suggestions, coordinating food preparation timelines, and ensuring high-quality presentation during service.
- Maintained accurate records of food costs, inventories, equipment maintenance schedules, ensuring smooth daily operations.
- Collaborated with team members to ensure smooth operations during peak hours, resulting in minimal wait times for customers.
- Developed strong relationships with vendors to secure competitive pricing on high-quality ingredients, resulting in cost savings without compromising taste or presentation.
All Station Cook
Bonefish Grill Restaurants
10.2020 - 11.2023
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Contributed to team success by working cooperatively with front-of-house staff on delivering excellent service.
- Supported cost-saving initiatives through portion control and conscientious use of resources.
- Streamlined kitchen operations by maintaining an organized and efficient workspace.
- Maintained high standards of quality control by regularly tasting dishes to ensure consistency and flavor profile accuracy.
- Managed multiple tasks simultaneously without sacrificing attention to detail or quality output.
- Promoted a positive workplace culture through proactive problem-solving and collaboration with colleagues.
- Adapted rapidly to changing circumstances such as ingredient shortages or last-minute alterations in menu offerings.
Sous Chef
Sneakers Sports Bar & Grill
07.2020 - 10.2020
- Built strong vendor relationships to bring in top ingredients at optimal prices.
- Oversaw kitchen employee scheduling to meet all coverage needs and avoid wasted labor.
- Helped staff adhere to tough restaurant requirements through effective discipline and motivation.
- Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
- Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Sous Chef
Hard Rock Casio and Resort
02.2019 - 07.2020
- Supervised all kitchen food preparation while operating in demanding, high-volume environment.
- Directed staff in the restaurant kitchen as well as in the field when completing catering jobs.
- Maximized customer satisfaction and team performance through command-based structure and absolute control over staff actions.
- Oversaw kitchen employee scheduling, meeting all coverage needs and avoiding wasted labor.
- Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
- Helped staff adhere to tough restaurant requirements through effective discipline and motivation.
- Trained numerous kitchen personnel from ground up to take on challenging stations such as Saute and Grill.
Chef Select / Deli Clerk
Publix Super Market
12.2016 - 08.2019
- Clean organize and replete dishes made from the day before Prep and cook new foods for the day Provided courteous and informative customer service in an open kitchen format.
- Followed proper food handling methods and maintained correct temperature of all food products.
- Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
- Make a production sheet for the next day/and for my days off Provided courteous and informative customer service in an open kitchen format.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Cook 1/Lead Line Cook
Historic Dockers
08.2016 - 02.2019
- Established and maintained open, collaborative relationships with the kitchen team.
- Consistently produced exceptional menu items that regularly garnered diners' praise.
- Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.
- Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.
- Consistently tasted, smelled and observed all dishes to ensure they were visually appealing and prepared correctly.
- Carve prime rib and toss pastas on occasions for banquets.
- Skillfully made sandwiches, specialty items and custom orders to meet guest needs.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Set up work stations prior to opening to minimize prep time.
Cook 1 / All Station Cook
Margaritaville Beach Hotel
09.2015 - 01.2017
- Replacement for a sick/call out on the line Expedite food before it goes out to table Speak to line cooks to improve speed and quality of each plate Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
- Ensured smooth kitchen operation by overseeing daily product inventory, organize walk-in and dry storage Established and maintained open, collaborative relationships with the kitchen team.
- Quickly and courteously resolved all guest problems and complaints.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Cook 1
Ocean Reef Resort
10.2014 - 10.2015
- Prepared plates for special items dietary customer(guests) as of low sodium, diverticulitis, diabetes and diverticulitis. Maintained a clean, orderly and well-stocked environment.
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
- Sensitive to the needs of geriatric customers(guests).
- Provided courteous and informative customer service in an open kitchen format.
- Maintain a clean station before during and after work flow.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintain a professional and courteous kitchen communication with the chefs and guests for a open kitchen.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
Line Cook/ Prep Cook
BJ's Restaurant & Brewhouse
10.2011 - 10.2013
- Followed proper food handling methods and maintained correct temperature of all food products.
- Flat top,fry station,salad station,pizza maker, desert expert Established and maintained open, collaborative relationships with the kitchen team.
- Prepared for each shift by placing a clean cutting board and utensil bath at workstation.
- Consistently tasted, smelled and observed all dishes to ensure they were visually appealing and prepared correctly.
- Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.
- Creatively decorated cakes, cupcakes, tarts and pastries as well as special order items.
Education
Flanagan High School
Pembroke Pines, FL2001
Skills
- Customer service Familiar with HACCP
- Contemporary sauce work ServSafe certified
- High volume production Food handlers card
- Capability High volume production
- Focus on portion and cost control capability
- Extensive hospitality background Bilingual (English/spanish)
- Exceptional interpersonal skills Team leader
- Upbeat, outgoing and positive CPR certified
- Food ingredients expert Master of sales techniques
- Food safety understanding
- Color
- Interpersonal skills
- Cost control
- CPR certified
- Customer service
- English
- Focus
- Food safety
- Inventory
- Team leader
- Next
- Prime
- Quality
- Sales
- Spanish
- Positive and professional
- Equipment usage
- Foodservice
- Recipe creation
- Cleaning and sanitizing
- Guest relations
- Menu memorization
- FOH support
- Attention to detail
- Problem-solving abilities
- Food preparing, plating, and presentation
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Personal Information
My experience, hard work, great work ethics and passion for food service will be a great addition to this organization. I also have the servsafe certification for a manger.
Languages
Spanish
Limited Working
Timeline
Sauté Cook, Grill Cook
Cooper's Hawk Winery and Restaurant
11.2024 - Current
Food Preparation Specialist
Whole Foods Market
09.2023 - Current
All Station Cook
Bonefish Grill Restaurants
10.2020 - 11.2023
Sous Chef
Sneakers Sports Bar & Grill
07.2020 - 10.2020
Sous Chef
Hard Rock Casio and Resort
02.2019 - 07.2020
Chef Select / Deli Clerk
Publix Super Market
12.2016 - 08.2019
Cook 1/Lead Line Cook
Historic Dockers
08.2016 - 02.2019
Cook 1 / All Station Cook
Margaritaville Beach Hotel
09.2015 - 01.2017
Cook 1
Ocean Reef Resort
10.2014 - 10.2015
Line Cook/ Prep Cook
BJ's Restaurant & Brewhouse
10.2011 - 10.2013
Flanagan High School
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