Paul Hobbs
Loganville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Installation Service Coordinator
Lottery Services Of Georgia
12.2014 - Current
- Conducted periodic maintenance inspections as stated by contract or customer.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Utilized Software to maintain and update customer information, repair logs and inventory.
Field Supervisor
Lottery Services Of Georgia
12.2012 - 12.2014
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
Field Technician
Lottery Services Of Georgia
05.1999 - 12.2012
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Utilized safety practices with no complaints or accidents.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
Education
High School Diploma -
Dublin High School
Dublin, GA05.1995
Skills
- Service Records Management
- Call Prioritization
- Overseeing Technicians
- Operations Management
- Customer Experience
- Google Workspace
Timeline
Installation Service Coordinator
Lottery Services Of Georgia
12.2014 - Current
Field Supervisor
Lottery Services Of Georgia
12.2012 - 12.2014
Field Technician
Lottery Services Of Georgia
05.1999 - 12.2012
High School Diploma -
Dublin High School
Similar Profiles
Shon MiddlebrooksShon Middlebrooks
Prize Analyst at The Georgia LotteryPrize Analyst at The Georgia Lottery
Sheena Curington-MillerSheena Curington-Miller
Administrastion Specialist at Georgia Lottery CorporationAdministrastion Specialist at Georgia Lottery Corporation
Wen ChiouWen Chiou
Games Financial Analyst at Georgia Lottery CorporationGames Financial Analyst at Georgia Lottery Corporation
Jessica BlancJessica Blanc
Software Project Implementation Analyst, ATS at InsperitySoftware Project Implementation Analyst, ATS at Insperity
Nicole DonaldsonNicole Donaldson
CEO at Tallow ThymeCEO at Tallow Thyme