Paul Holowaty
Palm Beach,US
Summary
Detail-oriented, energetic and forward-thinking British Estate Manager with over half a decade of successful experience in the households of the ultra wealthy. Bright, organized, and flexible, driven by a passion for making people happy. Dedicated and passionate about improving operations, problem-solving, and delivering to principals who are accustomed to and expect the highest of standards. Great communicator with a lead-from-the-front mentality and a can-do attitude. Trusted and experienced in managing teams and fully committed to achieving the goals of the principals.
Overview
9
9
years of professional experience
Work History
Estate Manager/House Manager/Head Butler
Steve Wynn + Family
07.2021 - Current
- Manage and oversee the fast paced and ever-changing day-to-day operations of multiple residences maintaining a well-organized environment conducive to efficiency and productivity.
- Schedule and manage household employees and contractors to ensure household and property needs are met.
- Provide a luxury 5 star service experience to Principal, family and guests.
- Formal dinner parties, silver service, table setting and floral arrangement.
- Organized 20-30 person event lunches/dinners, providing memorable experiences for attendees.
- Coordinate seamless transitions during seasonal relocations multiple times per annum.
- Inventory and order products for each of the estates
- Inventory each estates' wine cellars
- Dog care (2 german shepherds).
- Maintain utmost discretion when dealing with sensitive information related to the principals' personal lives or business matters.
- Oversee the construction and project management, renovations, and overall maintenance of service standards,
- Check the mail, shop for groceries and handle bill payments.
- Organize personal and professional calendars and supply reminders of upcoming meetings and events,
- Handled all aspects of the luxury vehicle fleet.
- Anticipated needs of family members and guests by staying informed about their preferences, schedules, and priorities.
- Drove principals and guests to events and programs according to the activity schedule.
- Liaise with contractors and specialized vendors to arrange and supervise repairs and small to large-scale renovations among some of the properties.
- Responsible for on-boarding and training of additional household staff (butlers, housekeepers, security).
- Manage administrative duties such as credit card receipts and payment of vendors/temping household staff.
Butler
Barbara Broccoli + Family
06.2019 - 06.2021
- Collaborated with other household staff members to ensure cohesive and successful operation of all domestic matters.
- Handled correspondence on behalf of the principal, ensuring timely responses while maintaining appropriate discretion with sensitive information.
- Organized events and formal dinner service, ensuring successful gatherings that left lasting impressions on guests.
- Ran errands, including grocery shopping, picking up dry cleaning.
- Acted as a trusted advisor to the principal by making informed suggestions regarding household matters, contributing to decision-making processes when required.
- Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
Server
Steven Petrarca Events
01.2016 - 06.2019
- Lead server at premium high-end events, including Vanity Fair Oscars Party, Golden Globes,
- Maintained exceptional guest satisfaction by working closely with management and chefs.
- Anticipated the needs of demanding clients.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Improved guest experience by providing prompt, attentive service to guests.
Education
Master of Arts - Acting
East 15, University of Essex
London, EnglandBachelor of Arts - History And Russian
University of Nottingham
England, United KingdomEnglish, German, Russian, Spanish, French
Languages
Skills
- Smart Home Technology
- Luxury Service Standards
- Staff Supervision and Training
- Vehicle Fleet Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Time management abilities
- Decision-Making
- Client Relations
- Cleaning practices
- Time management
- Guest services
- Computer proficiency
- Event planning
- Employee scheduling
- Team leader
Timeline
Estate Manager/House Manager/Head Butler
Steve Wynn + Family
07.2021 - Current
Butler
Barbara Broccoli + Family
06.2019 - 06.2021
Server
Steven Petrarca Events
01.2016 - 06.2019
Master of Arts - Acting
East 15, University of Essex
Bachelor of Arts - History And Russian
University of Nottingham
English, German, Russian, Spanish, French
Languages
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