Paul Howe
Orem,UT
Summary
Compassionate and dedicated CNA/Medtech with a proven track record at Summerfield Assisted Living, enhancing patient satisfaction through attentive care and effective communication. Skilled in vital signs monitoring and patient advocacy, I excel in fostering independence while ensuring safety and dignity for all residents. A reliable team player committed to high-quality support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA/Medtech
Summerfield Assisted Living
01.2019 - 10.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Lead Adventure Guide
Maverik
10.2021 - 08.2025
- Increased repeat business through outstanding customer service and attention to detail in planning memorable adventures.
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote safe environment.
- Assisted with adventure education trip preparation by rigging rafts, preparing food, and planning routes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
No Degree - Business Management
Utah Valley Community College
Orem, UTSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Clinical documentation
- Medication administration
- Problem-solving
- Multitasking and organization
- Critical thinking
- Flexibility and adaptability
- Patient advocacy
- Physical stamina
- Health monitoring
- Cultural sensitivity
- Lifting and transferring
- Infection control practices
- Reliable team player
- Bedside manner
- Compassionate
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Companionship and emotional support
Accomplishments
- Achieved excellent customer servicr by completing making things right. Maverik believes in making things right. We were out of a particular flavor of soda. I put a free soda on their Maverik Rewards account that the customer could get a free soda (Any Size) anytime in the next 90 days with accuracy and efficiency.
Certification
- CNA - Certified Nurse Assistant
Eagle Scout
For my Eagle Scout project I painted a metal playground blue.
Languages
English
Full Professional
Timeline
Lead Adventure Guide
Maverik
10.2021 - 08.2025
CNA/Medtech
Summerfield Assisted Living
01.2019 - 10.2025
No Degree - Business Management
Utah Valley Community College
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