Paul Hunt
Union City,Ca
Summary
Experienced Property Manager and Administrator seeking full-time position. Skilled in overseeing: property operations, implementing efficient processes, and ensuring tenant satisfaction. Proven track record of managing: multiple properties, optimizing occupancy rates, and maximizing rental income. Strong communication and interpersonal skills to effectively collaborate with: tenants, vendors, and team members in achieving organizational goals. Committed to delivering exceptional customer service. Maintaining high standards of property maintenance and cleanliness.
Overview
11
11
years of professional experience
Work History
Property Manager
Community Staffing Resources
San Francisco Bay Area, CA
10.2022 - Current
- Increasing occupancy rates, filling chronically vacant apartments.
- Following proper waitlist and leasing procedures.
- Scheduling repairs and completing apartment turnovers on, or ahead of schedule.
- Conducting annual inspections.
- Coordinating move-in and move-out inspections. Security deposit reconciliations.
- Organizing tenant files according to building, maintaining an accurate filing system.
- Maintaining an up to date: rent roll, resident phone number list, and parking log.
- Completing Low Income Housing Tax Credit Certifications (initial, interim, and annual) as well as resident income verifications.
- Preparing files to pass a state audit (CTCAC), staying up to date with all HUD Project Based Section 8 and Fair Housing policies.
- Creating open dialogue to improve satisfaction and resident retention.
- Developing an annual budget, working on monthly budget variance reports.
- Contributing to portfolio analysis. Conducting market surveys of nearby properties.
- Planning property repairs and capital improvements.
- Responding to after hours emergencies.
- Providing administrative support to: leasing agents, a maintenance team and janitorial staff.
- Arranging: plumbers, repair technicians and maintenance staff to resolve situations as they arise.
- Processing applications, completing the leasing process for new residents.
- Rental agreement compliance review.
- Collecting and inputting rents and making bank deposits.
- Issuing legal notices, and processing evictions.
On-Site Property Manager (Part-Time)
Housing Authority of the County of Alameda
Union City, CA
12.2013 - Current
- Handling tenant: concerns, questions and requests.
- Returning calls in a timely, courteous fashion.
- Responding to emergency situations, like lockouts.
- In person conflict resolution between neighboring tenants.
- Acting as a liaison between, residents, the leasing administration, accounting teams, maintenance, as well as public agencies.
Assistant Property Manager
Abode/Housing for Independent People
Milpitas, CA
01.2020 - 03.2022
- Serving as the office's first point of contact at the front desk.
- Preparing written correspondence/follow up with tenants regarding: late charges, 3 day notices, critical forms, tenant inquiries and payment terms or plans.
- Assisting in the hiring process: interviewing, hiring and developing future employees.
- Assisting supervisors during the application process.
- Assisting in developing our department's annual budget.
- Proofreading justifications for requested funds for: repairs, programs and capital improvements.
- Reconciling monthly statements against our approved budget.
- Writing thank you letters and requests to a variety of: donors, investors and charitable organizations for their contributions to Abode Services.
- Arranging vendors and contractors.
- Identifying needs, gathering and comparing multiple bids.
- Conducting property inspections for safety and habitability.
- Inspecting for: proper lighting, trip hazards, working CO2 and smoke alarms.
- Logging HUD files in and out, securing them under lock and key on a daily basis.
- Conducting a complete leasing audit for our entire department's tax credit files. Maintaining accurate lease data, addressing discrepancies.
- Directing my staff to update and correct discrepancies and errors in LIHTC certifications and paperwork in anticipation of future audits. Recollecting missing financial paperwork.
Education
Courses - Conict Resolution Skills
UC Irvine/Coursera
02.2023
Bachelor of Arts -
UC Berkeley
12.2001
Skills
- Attention to detail
- Problem-solving
- Work ethic
- Budgeting
- Financial Operations
- Conflict Resolution
- Customer Service
- Communication
- Presentation Skills
- Data Management
Timeline
Property Manager
Community Staffing Resources
10.2022 - Current
Assistant Property Manager
Abode/Housing for Independent People
01.2020 - 03.2022
On-Site Property Manager (Part-Time)
Housing Authority of the County of Alameda
12.2013 - Current
Bachelor of Arts -
UC Berkeley
Courses - Conict Resolution Skills
UC Irvine/Coursera