Paul Ijames
Charlotte,NC
Summary
Dynamic sales professional with a proven track record at Pepsi Bottling Ventures LLC, excelling in customer engagement and account management. Leveraged strong sales negotiation skills to enhance customer satisfaction and achieve targets, while utilizing market analysis to drive strategic decisions. Recognized for emotional resilience and effective problem-solving in complex situations.
Overview
11
11
years of professional experience
Work History
Bulk Customer Sales Representative
Pepsi Bottling Ventures LLC
03.2017 - 04.2025
- Emphasized product specifications to meet customer needs.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Provided after-sales support as needed, further strengthening relationships with clients and promoting long-term retention rates.
- Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
- Streamlined internal processes for better efficiency in handling customer inquiries and order processing.
- Maintained customer accounts and relationships.
- Navigated complex situations diplomatically by using professional problem-solving techniques tailored to specific customer needs.
- Verified delivery schedules and processes.
Supervisor
PalletOne
01.2014 - 03.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
No Degree - Business Administration/ Accounting
DeVry University
Charlotte, NCSkills
- Market analysis
- Emotional resilience
- Sales negotiation
- Logistics coordination
- Customer complaint resolution
- Product knowledge
- Effective sales techniques
- Customer account management
- Customer needs assessment
- Customer engagement
- Goal-oriented mindset
- Account management
Timeline
Bulk Customer Sales Representative
Pepsi Bottling Ventures LLC
03.2017 - 04.2025
Supervisor
PalletOne
01.2014 - 03.2017
No Degree - Business Administration/ Accounting
DeVry University
Similar Profiles
Jonathan JacobsJonathan Jacobs
Delivery Driver at Pepsi Bottling Ventures LLCDelivery Driver at Pepsi Bottling Ventures LLC
Regina GarlowRegina Garlow
Shipping Clerk at Pepsi Bottling Ventures LLCShipping Clerk at Pepsi Bottling Ventures LLC
Brandon TeagueBrandon Teague
Merchandiser at Pepsi Bottling Ventures LLCMerchandiser at Pepsi Bottling Ventures LLC
ARNAB KUNDUARNAB KUNDU
Lead Software Engineer/Sr. Software Engineer at Lowes'sLead Software Engineer/Sr. Software Engineer at Lowes's
ALEX THINNESALEX THINNES
Sr. Product Manager, University Platform Products at University of PhoenixSr. Product Manager, University Platform Products at University of Phoenix