Paul Irrgang

• Oversaw daily operations to ensure efficiency and alignment with business goals.
• Developed and implemented operational strategies to improve service delivery.
• Managed cross-functional teams to enhance collaboration and communication.
• Analyzed performance data to identify areas for process improvement.
• Managed day-to-day operations of a large staff in multiple departments.
• Created policies and procedures for improved workflow processes.
• Negotiated contracts with suppliers ensuring best value pricing options were secured.
• Organized and oversaw work schedules of departmental managers.
• Analyzed financial data to make informed decisions on cost savings initiatives.
• Coordinated activities between different departments to ensure successful completion of projects.
• Developed and implemented operational strategies to improve efficiency and reduce costs.
• Set goals and expectations for direct reports using performance review process, holding staff accountable.

• Oversaw daily operations and ensured efficient workflow across departments.
• Developed and implemented operational strategies to enhance productivity and efficiency.
• Coordinated cross-functional teams to streamline processes and improve service delivery.
• Established safety protocols and ensured compliance across all operational areas.
• Led training programs to enhance staff skills and promote a culture of safety.
• Analyzed operational performance metrics to identify areas for improvement.
• Collaborated with senior leadership to align operations with organizational goals.
• Created policies and procedures for improved workflow processes.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Communicated clear and consistent messages regarding departmental goals to produce desired results.

Contributed to Division Capacity Node Split team to address heightened P2 workload resulting from Covid-19.
Handled all Tier 3 operations for Freedom Region in P2, achieving complete task fulfillment.
Managed business partner invoicing and final reconciliation at a 100 percent success rate.
Assisted in supervising Tier 2 Genesis node splits alongside multiple contractors in region.
Monitored specialist performance to guarantee compliance with SLA on P2 assignments.
Conducted training for new hires and business partners as part of onboarding initiatives.
Served as a resource throughout construction phases, providing assistance from estimates to invoicing.

Successfully managed all facets of both residential and commercial construction between builders/ developers, utilities, surveyors, design teams, and multiply contractors. All projects where done at or below budget and meet the SLA. Successfully resolved customer complaint for Chester County.