PAUL JAMISON
Atlanta,GA
Summary
I am an experienced content coordinator and project manager with a focus in Internet advertising and marketing. I have done everything from content development to quality assurance for all types of Internet products, but my main focus is with websites. I have a proven track record of delivering high-quality work, meeting deadlines and providing exemplary professional guidance in the Internet marketing and advertising industry.
Overview
22
22
years of professional experience
Work History
Digital Media Specialist
Sentara
06.2022 - Current
- Created and maintained website content
- Reviewed existing website copy to ensure proper messaging was conveyed and made copy edits as needed
- Created and maintained marketing landing pages
- Utilized analytics tools to track visitor behaviors in order to optimize user experience
- Conducted market research on any relevant content topics
- Created user journeys to assist in content development
- Managed social media presence by increasing consumer engagement
Marketing Technologist
Ancestry
03.2021 - 06.2022
- Collaborated with developers to create successful marketing campaigns
- Developed and maintained landing pages
- Built marketing assets based on provided design files
- Provided training and solution assistance to new team members
CMS Website Specialist
Anthem BlueCross BlueShield
02.2017 - 07.2020
- Managed all content applications (creating blog postings, updating PDFs, etc.)
- Managed user additions and updates within provider portals
- Provided quality assurance on all types of digital products
- JIRA ticket submission for legacy website updates
Website Content Coordinator
YP Holdings LLC
05.2012 - 08.2016
- Performed website consultations with internal and external customers
- Created SEO-compliant website content for hundreds of clients
- Made design and content changes to various CMS website products
- Built and wrote original content for landing pages
- Performed quality assurance on all types of digital products
- Handled upwards of 30 inbound and outbound telephone calls
- Contributed to a 65% customer retention rate
Web Design Supervisor
AT&T
03.2006 - 05.2012
- Ensured that my team of 25 designers produced high-quality website products and banners
- Managed the workloads of my design team
- Communicated regularly with internal and external customers
- Provided upper management with weekly progress reports
- Made design and content changes to various website products (CMS and HTML)
- Assisted with domain and email support
- Submitted trouble tickets for various website products
- Assisted in staffing and training new team members
Website Consultant Team Lead
Bellsouth
06.2002 - 03.2006
- Monitored queues to ensure that tasks were being claimed and processed
- Handled inbound and outbound calls with escalated customers
- Provided management with bi-weekly progress reports
- Created original content for websites of all industries
- Provided quality assurance on various website products
Freelance Work
Kiranam Technologies
- Provided consulting services
- Conducted market research based on products and services offered
- Developed and rewrote content for website
Education
Degree, Interactive Media Design -
Art Institute of Atlanta
Atlanta, GA06.2012
Skills
- Content Creation
- Content Editing
- User Mapping
- Quality Assurance
- Video Editing
- Image Editing
- Project Management
- Market Research and Analysis
Freelance Work
- Kiranam Technologies, Coppell, TX, Provided consulting services, Conducted market research based on product and services offered, Developed and rewrote content for website
Professional References
- Nathan Friend, Developer - Mailchimp/Mandrill, 404-310-2873
- Morgan Evans, Content Strategist - Facebook, 404-838-1248
- Angel Brown, Engineering Manager - Calendly, 706-570-9423
Programs
- CMS (Wordpress, WebsPlanet, Crownpeak, Sitecore, Adobe Experience Manager (AEM), Oracle WebCenter Sites, Duda Mobile)
- Sharepoint
- Salesforce
- JIRA
- Microsoft Office Suite (Excel, Outlook, Word)
- Adobe Creative Suite (Photoshop, Dreamweaver, Media Encoder, Premiere)
- iMovie
Timeline
Digital Media Specialist
Sentara
06.2022 - Current
Marketing Technologist
Ancestry
03.2021 - 06.2022
CMS Website Specialist
Anthem BlueCross BlueShield
02.2017 - 07.2020
Website Content Coordinator
YP Holdings LLC
05.2012 - 08.2016
Web Design Supervisor
AT&T
03.2006 - 05.2012
Website Consultant Team Lead
Bellsouth
06.2002 - 03.2006
Freelance Work
Kiranam Technologies
Degree, Interactive Media Design -
Art Institute of Atlanta