Paul Jaser
Milford,CT
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
10
10
years of professional experience
Work History
General Manager
Wendys , CKA Management
Manchester, CT
01.2023 - Current
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Created schedules and monitored payroll to remain within budget.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Tracked monthly sales to generate reports for business development planning.
- Developed service and sales strategies to improve retention and revenue.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
Department Manager
Resturant Depot
Orange , CT
02.2019 - 01.2023
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Ensured compliance with all safety regulations in the workplace.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Handled shift overstock, restocking and inventory control.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Followed safety protocols and company processes and procedures.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Supervisor
Aldis Warehouse
Milford , CT
07.2015 - 01.2019
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Education
High School Diploma -
Jonathan Law
Milford CT07-2011
Skills
- Expense control
- Profit and loss
- Budgeting and cost control
- Verbal and written communication
- Team player
- Cost reductions
- Safety protocol
- Multimillion-dollar P&L management
- Consistently meet goals
- Staff development
- Trend analysis
- Labor cost controls
- Budget coordination
- Efficient multi-tasker
- Staffing
- Vendor relationships
- Community outreach
- Employee scheduling
- Inventory control
- Purchasing
- Communication skills
Timeline
General Manager
Wendys , CKA Management
01.2023 - Current
Department Manager
Resturant Depot
02.2019 - 01.2023
Supervisor
Aldis Warehouse
07.2015 - 01.2019
High School Diploma -
Jonathan Law
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