Strategic thinker with a big picture mindset, exceptional training and development skills, and the capacity to energize a team of professionals by creating a resilient and innovative team culture.
Overview
31
31
years of professional experience
Work History
Store Director
Target
06.2002 - 04.2023
Demonstrate strong leadership and foresight by developing a dynamic team of high performing leaders focused on achieving sales projections, operational excellence, inventory management, payroll management, and high-level guest experience. Establish solid foundation for success by forecasting sales projections, and labor requirements, and inventory demand to develop annual budget and operational plans. Employ refined relationship-building skills and collaborative mindset while managing customer experiences while maintaining a strong focus on customer and team member interactions, touch-points, and engagement methods.
Selected Contributions:
Expanded sales from $42M to $70M over 15 years; developed and advanced 16 Work-Center Leaders to Store Directors throughout tenure.
Helped store achieve third place across entire company in the area of fulfillment units.
Maximize productivity and provide vital structure by establishing clear expectations for team performance; highly skilled in implementing development and performance plans and conducting periodic evaluations.
Contribute significantly to increased revenue by directing merchandising strategy with a focus on creating engaging product presentations.
Shape a vibrant, productive environment by identifying and onboarding highly qualified candidates for key front-line and senior management positions.
Capture substantial gains in efficiency and productivity by coordinating incoming and outgoing product movements in alignment with merchandising strategies.
Streamline processes, clarify expectations, and improve consistency by implementing new procedures designed to target underperforming areas and systematic weaknesses.
District Manager
Save A Lot Food Stores
03.1992 - 05.2002
Generated energy and stability while overseeing daily activities at 11 locations across Florida.
Selected Contributions:
Contributed to corporate financial health by supporting each location in achieving financial goals.
Exhibited commitment and determination by verifying operational activities and completion of special projects.
Harmonized operations by building a dedicated team; identified and onboarded highly qualified candidates for key front-line management positions.
Additional Experience as Store Manager, Food Lion, Avon Park, FL.
Education
High School Diploma - Academic
Mechanicsburg High School
Mechanicsburg, PA
06.1981
Skills
Team Development
Continuous Improvement
Hospitality and Accommodation
Public Speaking
Merchandising
Customer Experience
Qualifications Summary
Experienced leader professional with the ability to ensure ongoing corporate success through a focus on high-level training, development of “best in class” processes, monthly reporting, and participation in special projects.
Collaborative team-player with high emotional intelligence and the capacity to coach, mentor, supervise, and lead activities; skilled in reinforcing structured disciplines designed to enable staff to perform at a consistently high level.
Exceptional communicator and change agent with a sharp power of observation, able to simplify sophisticated issues to make them easily comprehensible for a broader audience.
Ambitious, high-energy self-starter with a proven ability to plan, prioritize, manage, and complete undertakings within fast-paced, deadline-driven situations.
Motivated team builder, known to lead by example by adhering to core values in all day-to-day interactions with colleagues; skilled in hiring, training, and conducting annual performance evaluations.
Highly effective strategist with the capacity to use creativity to determine the best course of action for the organization as a whole through use of skills that transfer across multiple industries and positions.