Paul J Killion
Fort Worth
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Patient Transport/Dispatcher
Texas Health Resources
Fort Worth, Tx
02.2024 - Current
- Act as central dispatcher for Mission Control department.
- Monitors systems: RTLS, Security Cameras, HUGS, Fire panel, generator annunciator, medical gas, and other systems associated with Patient and Materials movement.
- Ensure standards are met with transport times and request from internal and external customers.
- Scheduling and Performance Improvement.
- Prepares and ensures adequate staffing is present per shift, scheduling PTO, etc.
- Meet with supervisor when assistance is needed.
- Assists in the preparation of performance evaluations.
- Become the super user for patient movement and real time racking systems.
- Implement processes via Grand Central and Rover application that integrate with other departments and technology.
- Implement processes via Centrak / InSites that integrate with other departments and technology.
- Assist in badging services: Adding new staff/contractor badge access and Managing access control as directed.
Lead Security Officer
Advent Health Hospital
Glendale Heights, IL
11.2017 - 09.2023
- Patrols assigned areas, searching for fire or other safety hazards, presence of unauthorized persons or other potential sources of crime or harm to persons or property.
- Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices, removing loiterers and unruly persons and so forth.
- Responds accordingly to procedures to burglar, robbery and fire alarms, disturbances, suspicious persons, accidents, various public service calls and other miscellaneous incidents.
- Intervenes as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury or disruption of operations.
- Conducts preliminary investigation on complaints, incidents and accidents. Prepares written reports on activities and investigations.
- Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.
- Perform all other duties that may be assigned in the best interest of AdventHealth.
- Assists and escorts patients, visitors, and employees to parking areas if an unsafe environment or situation exists.
- Performs routine safety checks and cleaning of department vehicles.
Detention Officer
Tarrant County Sheriff Dept.
Fort Worth, Tx
08.2011 - 07.2017
- Performs required duties in all areas of assigned responsibilities.
- Must immediately respond to emergency situations and routine drills.
- Must use reasonable force when necessary to prevent a direct threat to the health and safety of individuals in jail facilities.
- Supervises inmate feeding and monitors those with special dietary needs.
- Supervises the cleaning of jail housing area.
- Supervises inmate movement within the facility.
- Distributes mail, hygiene items and approved items to inmates.
- Must be able to effectively utilize emergency equipment including all fire and emergency medical equipment (e.g., air packs, fire extinguisher, fire hoses, medical back boards, etc.).
- Maintains safety and security of facilities assigned.
- Conducts security checks as required.
- Attends and completes all training required by statute or TCOLE to maintain required certification(s) and (licenses).
Patient Transporter
Texas Health Resources
Fort Worth, Tx
07.2013 - 07.2017
- Transport patients by the appropriate method to and from all patient care areas.
- Deliver and pick up patient care equipment, supplies, mail, patient concierge services and other supporting items throughout the hospital.
- Maintain par levels and cleans equipment in designated areas.
- Adhere to Body Substance Isolation Universal Precaution Policy.
- Willingly accept additional duties and tasks assigned by leadership.
Freight Team Associate
Home Depot
Fort Worth, TX
05.2011 - 09.2011
- Operated material handling equipment to efficiently move freight throughout the warehouse.
- Received, unloaded, and stocked merchandise in designated areas according to inventory protocols.
- Maintained organized storage spaces to optimize space utilization and improve retrieval times.
- Collaborated with team members to ensure timely fulfillment of customer orders and inventory accuracy.
Service Writer
Wal-Mart
North Richland Hills, Tx
05.2011 - 08.2011
- Customer Interaction: Greet customers, listen to their concerns, provide information on available services, pricing, and estimated wait times, and answer questions about vehicle maintenance or repairs.
- Service Coordination: Act as a liaison between customers and service technicians, ensuring accurate communication of vehicle issues and recommended maintenance.
- Order and Payment Processing: Create and manage service orders, schedule appointments, monitor service progress, and handle payments upon completion of services.
- Problem Resolution: Address customer complaints, manage returns, and resolve grievances to maintain customer satisfaction.
- Administrative Tasks: Record customer details, update accounts, and maintain accurate service records using computer systems.
Lead Custodian
Keller ISD
Keller, Tx
12.2010 - 05.2011
- Maintain a cleaning schedule for floors, chalkboards, wastebaskets, windows, furniture, equipment, and restrooms.
- Keep school buildings and grounds (sidewalks, driveways, parking lots, play areas) neat and clean.
- Comply with local laws and procedures for trash storage and disposal.
- Assist in maintaining inventory of cleaning supplies and equipment; request additional supplies as needed.
- Perform minor building repairs and report major repairs to supervisor.
- Assist in setting up facilities for regular and special events.
- Move furniture or equipment within buildings as directed.
- Follow all district safety protocols and emergency procedures.
- Maintain confidentiality and accurately report work hours via time clock.
- Utilize effective communication skills; ensure all interactions are supportive, courteous, and respectful.
- Pursue professional development aligned with district goals and initiatives.
- Comply with all policies, operating procedures, legal requirements, and verbal/written directives.
- Supervised daily operations of custodial team, ensuring adherence to safety and cleanliness standards.
- Developed training programs for new custodial staff, enhancing skills and operational efficiency.
Department Manager
Walmart
Lake Worth, Tx
12.2010 - 05.2010
- Customer Interaction: Greet customers, listen to their concerns, provide information on available services, pricing, and estimated wait times, and answer questions about vehicle maintenance or repairs.
- Service Coordination: Act as a liaison between customers and service technicians, ensuring accurate communication of vehicle issues and recommended maintenance.
- Order and Payment Processing: Create and manage service orders, schedule appointments, monitor service progress, and handle payments upon completion of services.
- Problem Resolution: Address customer complaints, manage returns, and resolve grievances to maintain customer satisfaction.
- Administrative Tasks: Record customer details, update accounts, and maintain accurate service records using computer systems.
Merchandiser
Pepsi Co
Fort Worth, Tx
06.2010 - 12.2010
- Product Display and Stocking: Merchandisers are tasked with setting up product displays, stocking shelves, and ensuring that products are rotated properly to maintain freshness. This includes working with plan-o-grams to ensure compliance with store layouts.
- Inventory Management: They monitor inventory levels to prevent shortages or overstock situations, ensuring that the right amount of product is available at all times.
- Collaboration with Store Staff: Merchandisers work closely with store managers and employees to promote PepsiCo products effectively and address any issues related to product placement or availability.
- Customer Assistance: They may assist customers in finding products and provide information about promotions or new items.
- Reporting Issues: Merchandisers are responsible for reporting any problems such as theft, damage, or inventory discrepancies to management.
Department Manager
Walmart
Fort Worth, Tx
08.2008 - 06.2010
- Customer Interaction: Greet customers, listen to their concerns, provide information on available services, pricing, and estimated wait times, and answer questions about vehicle maintenance or repairs.
- Service Coordination: Act as a liaison between customers and service technicians, ensuring accurate communication of vehicle issues and recommended maintenance.
- Order and Payment Processing: Create and manage service orders, schedule appointments, monitor service progress, and handle payments upon completion of services.
- Problem Resolution: Address customer complaints, manage returns, and resolve grievances to maintain customer satisfaction.
- Administrative Tasks: Record customer details, update accounts, and maintain accurate service records using computer systems.
Head Cook
Cici’s
Fort Worth, Tx
07.2004 - 08.2004
- Oversee daily kitchen operations: Direct pizza preparation, including dough handling, topping application, baking, and quality control.
- Ensure compliance with company standards: Follow Cicis’ Operations Manual and Team Member Handbook for food safety, uniform, and service standards.
- Train and mentor staff: Provide hands-on training to new cooks and support team members in maintaining high-quality output.
- Manage inventory and supplies: Monitor ingredient usage, reorder supplies as needed and maintain kitchen cleanliness.
- Support customer service: Ensure pizzas are delivered fresh, hot, and to the correct specifications to meet guest expectations.
- Maintain equipment: Ensure ovens, mixers, and other kitchen tools are in good working order.
Education
Computer Support Tech -
Harper College
01.2019
Some College - undefined
Tarrant County College
01.2010
High School Diploma - undefined
Lake Worth High School
01.2003
Skills
- Quickly adjusting to change
- Guiding team members
- Effective problem resolution
- Service excellence
- Excel proficiency
- Proficient in Microsoft Word
- Mathematical comprehension
- Effective goal development
- Proficient in managing multiple tasks
- Situational awareness
- Effective communication
- Attentive listening
- Effective team collaboration
- Diligent worker
- Emergency response
Certification
- First Aid/CPR Certified
- CPI Certified Instructor
- Computer Tech Cetified
Timeline
Lead Patient Transport/Dispatcher
Texas Health Resources
02.2024 - Current
Lead Security Officer
Advent Health Hospital
11.2017 - 09.2023
Patient Transporter
Texas Health Resources
07.2013 - 07.2017
Detention Officer
Tarrant County Sheriff Dept.
08.2011 - 07.2017
Freight Team Associate
Home Depot
05.2011 - 09.2011
Service Writer
Wal-Mart
05.2011 - 08.2011
Lead Custodian
Keller ISD
12.2010 - 05.2011
Department Manager
Walmart
12.2010 - 05.2010
Merchandiser
Pepsi Co
06.2010 - 12.2010
Department Manager
Walmart
08.2008 - 06.2010
Head Cook
Cici’s
07.2004 - 08.2004
Some College - undefined
Tarrant County College
High School Diploma - undefined
Lake Worth High School
Computer Support Tech -
Harper College