Paul Johnson

• Reduced train dwell time by optimizing yard layouts and streamlining switching procedures.
• Developed effective relationships with customers, resulting in increased satisfaction and retention
• Analyzed performance data to identify areas for improvement and develop targeted action plans.
• Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
• Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
• Mentored junior team members to support their career development while reinforcing essential job skills.
• Coordinated cross-departmental teams to ensure successful completion of complex rail operations.
• Collaborated with other department managers to develop long-term goals for the company''s growth strategy.
• Boosted employee morale by fostering a positive work environment and recognizing outstanding performance.
• Facilitated continuous improvement initiatives that led to increased productivity, improved processes, and higher customer satisfaction levels.
• Enhanced yard efficiency by implementing strategic scheduling and resource allocation.
• Promoted a culture of safety awareness among employees through ongoing education on best practices.
• Streamlined communication between departments for seamless coordination of yard activities.
• Informed supervisor and shipping lead about shipping concerns to avoid backups.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Identified issues, analyzed information and provided solutions to problems.
• Proven ability to learn quickly and adapt to new situations.
• Applied effective time management techniques to meet tight deadlines.
• Paid attention to detail while completing assignments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Considered among the top-performing yardmasters in the Albina complex in Portland, Oregon, which is widely known as one of the most difficult complexes to manage due to the fact that we received traffic from three different directions.