Paul Jordan
Murfreesboro,TN
Summary
Proven Independent Contractor with a track record of enhancing client relationships and workload management, notably with Walmart Spark Delivery. Specializes in delivering exceptional customer service and adhering to safety standards, ensuring timely and accurate deliveries. Demonstrates strong communication and error correction skills, contributing to a significant increase in client satisfaction and repeat business opportunities.
Overview
8
8
years of professional experience
Work History
Independent Contractor/Package Delivery Driver
Veho Delivery Service
10.2022 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Independent Contractor/Commercial Parts Delivery Driver
Dispatch Delivery Service
10.2019 - Current
- Responsible for transporting products and services to residential and business throughout the United States, Maintaining appropriate documentation,(Bill Of Laden) In an orderly manner to comply with company standards and other government requirement, excellent communication skills as company representative.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Independent Contract/ Rideshare Driver
Uber Rideshare Company
04.2016 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Education
GED -
Department of Secondary Education
Jefferson City, MO06.1999
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Error Correction
Timeline
Independent Contractor/Package Delivery Driver
Veho Delivery Service
10.2022 - Current
Independent Contractor/Commercial Parts Delivery Driver
Dispatch Delivery Service
10.2019 - Current
Independent Contract/ Rideshare Driver
Uber Rideshare Company
04.2016 - Current
GED -
Department of Secondary Education
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