Paul Karanja
Middle River,MD
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Focused associate with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
4
4
years of professional experience
Work History
Safety Coordinator
ClimbZone
12.2019 - 03.2020
- Responded to any emergencies as instructed and with utmost efficiency.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
Concessions Cashier
Urban Air Trampoline And Adventure Park
02.2017 - 12.2019
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained new staff on cash handling procedures and service protocols efficiently.
- Responded to customer complaints to help resolve issues.
Concessions Cashier
Freestate Sports Arena
08.2016 - 12.2016
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in inventory management by tracking stock levels and replenishing supplies.
- Collaborated with team members to streamline operations during peak hours.
- Supported team members with various needs depending on customer influx and demand.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
Associate of Arts - General Studies
The Community College of Baltimore County
Catonsville, MD11-2024
Skills
- Calm and Professional Under Pressure
- Correcting Discrepancies
- Active Listening
- Risk management
- Customer Transactions
- Telephone Reception
Affiliations
- Campaign Volunteer Coordinater for Thomas Mwaura's District 8 run for senator. (2022)
Extracurricular activities
I am currently a junior at the University of Baltimore pursuing a Bachelor’s degree in Finance, with a strong interest in economic affairs and financial policy. In addition to my academic focus, I serve as a Senator in the Student Government Association, where I sit on the Finance Committee responsible for overseeing and allocating budgets for all student organizations on campus. This role has strengthened my analytical and decision-making skills, particularly in evaluating funding proposals and promoting financial accountability within the student body.
Timeline
Safety Coordinator
ClimbZone
12.2019 - 03.2020
Concessions Cashier
Urban Air Trampoline And Adventure Park
02.2017 - 12.2019
Concessions Cashier
Freestate Sports Arena
08.2016 - 12.2016
Associate of Arts - General Studies
The Community College of Baltimore County
Skills
- Customer Service and Assistance
- Stocking and Replenishing
- POS Inventory System Operation
- Monetary Transactions
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