Summary
Overview
Work History
Education
Skills
Timeline

Paul Kitchell

Summary

Dynamic leader with a proven track record at Walmart, The May Department Stores and Merck, excels in operations management and complex problem-solving. Experience running large teams, driving process improvements and fostering diversity and inclusion. Achieved significant enhancements in inventory controls and operational efficiency, with a keen focus on analytical thinking and conflict resolution.

Overview

32
32
years of professional experience

Work History

Asset Protection, Claims, Team Lead, Driver

Walmart
10.2021 - Current
  • Managed deli, bakery and front end teams, customer orders, ordering supplies and production items, maintenance needs, inventory counts, production plan thresholds, area/equipment sanitization compliance with FDA regulations, complaints, resolutions, customer appreciation requests, employee reviews/disciplinary actions, lottery program, freight/stocking, money services and returns.
  • Liaison to sister stores, coached and developed 72 full and part time employees, leading 24 person operating teams daily to ensure front end operated smoothly, including openings, closings and shift changes. Oversaw handling of active $80,000 "on the floor" per shift via 16 register/tills, identified longs/shorts, reconciled differences, provided real time till audits.
  • Controlled claims, clearance, donations, zero markdown items and ensured proper protocol for HAZMAT disposals.

Owner - Countertops & More

Kitchell Services LLC
07.2004 - 09.2021
  • Handyman business turned countertop company, added remodeling services and wood shop for natural hardwood countertops.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
  • Interacted with fabricators and suppliers to build connections and nurture long term relationships.
  • Hired/fired employees, trained motivated employees to perform daily business functions and to expand knowledge base and skills.

Accounting Manager

The May Department Stores
05.1998 - 07.2004
  • Managed fixed asset system, generated depreciation expenses and loaded new assets.
  • Created annual expense plans for 7 divisions, all corporate departments and all capital projects.
  • Built inventory tracking system to account for $200 million of equipment purchased annually and shipped nationally to over 1,600 locations for capital projects, remodels and new stores.
  • Accounting department tech liaison resolved virus issues and championed electronic filing system project to reduce paperwork and improve capital project cost detail reporting to divisions.

Senior Auditor

Merck
08.1992 - 05.1998
  • Construction or contract auditor covering $680 million of capital projects.
  • Assisted Legal with fraud detections and casework development.
  • Created Paradox invoice tracking system using date converted from an outdated database program.

Education

Bachelor of Science - Business Administration And Management

Bradley University, Peoria, IL
01-1992

Skills

  • Complex Problem-Solving
  • Expectation setting
  • Multitasking Abilities
  • Operations Management
  • Employee Evaluation
  • Diversity and Inclusion
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Analytical Thinking
  • Conflict Resolution
  • Decision Making
  • Process Improvement

Timeline

Asset Protection, Claims, Team Lead, Driver - Walmart
10.2021 - Current
Owner - Countertops & More - Kitchell Services LLC
07.2004 - 09.2021
Accounting Manager - The May Department Stores
05.1998 - 07.2004
Senior Auditor - Merck
08.1992 - 05.1998
Bradley University - Bachelor of Science, Business Administration And Management
Paul Kitchell