Paul Kleschick
Philadelphia,PA
Summary
Experienced Project Management professional with a strong background in higher education, specializing in agile methodologies, workflow design, and project performance management. Proven track record in leading complex projects, managing cross-functional teams, and implementing change management initiatives to enhance organizational efficiency and stakeholder satisfaction. Holds advanced degrees in Organizational Change and Leadership, Higher Education Administration, and Business Administration, complemented by multiple industry certifications.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Senior Project Manager (Contract)
GDI Infotech
08.2022 - Current
- Collaboratively establish and maintain processes to manage scope over project lifecycle for Banner Student implementation for West Chester University of Pennsylvania, a public institution of higher education
- Assessing and managing risk within, and across, multiple projects including systems integration and reporting
- Managed resources in the functional Registrar, Accounts Receivable, Financial Aid, and development streams
- Develop and maintain partnerships with outside resources across the University and third-party vendor partners
- Monitor and coordinate resources across multiple streams of activity
- Report project outcomes to appropriate institutional stakeholders
- Coordinate and provide project management leadership to the Banner Student, Experience, Argos, Ethos, Financial Aid, Accounts Receivable, Integrations, and Degree Works work streams.
Project Management Consultant (Contract)
PROBYS
02.2021 - 05.2022
- University of Pennsylvania Banner Academic History Lead for new implementation
- Ellucian Degree Works Lead
- Lead team of seven across multiple integrated deliverables in configuration, conversion, validation, testing, change control and training within academic records and degree auditing streams
- Provide guidance for higher education best practices in records, advising, and compliance management as they relate to student life cycle, records management, data reporting, and academic affairs
- Support change management initiatives in documenting, disseminating, and communicating organizational impact to various constituencies.
- Oversaw change control processes to ensure all requested modifications were properly documented, assessed, approved, and implemented throughout the project lifecycle.
Associate Provost
Berkeley College
04.2019 - 03.2021
- Provide coordination and oversight to the Library, Academic Advisement, Registrar, and Center for Academic Success units in support of student learning, growth, and successful program completion
- Coordinate with faculty on development and promulgation of efficient and effective academic policies and procedures
- Communicate with all college constituents in the areas of operations, new programs, student academic issues, and retention initiatives
- Directly supervise staff of 4; indirectly supervise division of 150 staff which includes librarians, learning specialists, academic advisors, tutors, and college skills faculty in the areas of mathematics, writing, and English
- Support the Provost in managing a multi-million-dollar budget.
- Consulted across units and divisions to support strategic academic initiatives.
Registrar Program Manager (Contract)
The Henry M. Jackson Foundation for the Advancement of Military Medicine
09.2018 - 04.2019
- Short-term Government Contract position at the Uniformed Services University of the Health Sciences, the Medical, post-Dental, Nursing, and Allied Health university of the active-duty armed forces
- Coordinate imaging and recording of all institutional records from 1972 forward
- Liaise with colleges to identify gaps in best practices and create policies, procedures, and workflows to create efficiencies
- Review Student Information System (SIS) implementation and provide recommendations for modifications, updates, and revisions
- Review all operations in Registrar’s portfolio and realign outcomes to accreditation standards in preparation for decennial accreditation review.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
Adjunct Faculty Instructor
American International College
01.2016 - 06.2018
- COURSES TAUGHT: Business and Society (MGT 3201), Leadership (MGT 3202), Organizational Behavior (MGT2400)
- Fostered a supportive learning environment by addressing diverse student needs through accommodations or additional support services referrals when necessary.
- Enhanced student engagement by incorporating real-world examples and multimedia resources into lectures.
- Maintained open lines of communication with students through regular office hours and prompt email responses, addressing concerns or questions efficiently.
Registrar
American International College
03.2015 - 06.2018
- Engaged in significant change management efforts college-wide in areas of organizational restructuring and systems
- Responsible for re-writing undergraduate and graduate academic regulations, as well as other key academic policies
- Successfully coordinated Registrar response to Title IV program audit including analysis and submission of year over year enrollment data; auditing of practices with recommendations for improvement aligned with Title IV regulations; and, development and implementation of streamlined compliance reporting
- Performed office restructuring to align with current practices in higher education with respect to the Registrar’s role. This resulted in a staff change from 3.5 to 12 FTE's.
- Direct oversight with cross-College collaboration of $1.5 million ERP implementation of Jenzabar campus wide to increase operational efficiency, data collection, retention, and decision-making ability for Executive Team
- Serve on coordinating committee for the formation of a new School of Education
- Committee work aligned processes and procedures with accreditation standards, inter-departmental coordination, and increasing operational efficiencies to bolster student/faculty success
- Implemented Ad Astra, Degree Audit, and Attendance software packages to improve student service and retention
- Coordinated unified reporting and communications to students and deans
- Increased scope and timeliness of same for ease of decision-making ability that affects retention, planning, budgeting and forecasting
- Converted graduation application, graduation clearance, and diploma process to a fully electronic model for all students, state-wide, reducing turn-around
- Oversight of all operational, communication, and functional outcomes for student records, commencement, and compliance reporting
- Principal liaison on NEASC decennial re-accreditation review in the areas of the Academic Program, Structure and Governance, as well as pertinent areas relating to Students.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
University Registrar
Saint Joseph's University
06.2013 - 07.2014
- Functional lead on team for Degree Works implementation coordinating the curriculum analysis and entry of 25 academic departments in the Colleges of Arts and Science, Business and Continuing/Professional Liberal Studies
- Additionally, coordinated and wrote the marketing/communication plans to employees, faculty, students, and other key internal constituents
- Partnered with faculty to include the Registrar in Faculty Senate and curriculum committees for the first time in institution history
- Developed and implemented policies consistent with state/federal legislation and best practices including grades, repeat courses, credit hour assignation, and scheduling
- Committee member in the reorganization of the College of Continuing and Professional/Liberal Studies into a discrete function of the departments of the College of Arts and Science
- Participated in ten-year Middle States accreditation review offering a comprehensive plan for the Registrar’s office in several gap areas as related to the institution’s continued accreditation
- Principle liaison to Faculty needs and concerns within the areas of room scheduling, catalog creation/maintenance, grading processes, faculty load, student record maintenance and policy recommendations/revisions
- Devised and executed more robust and comprehensive communication plans to all constituents in the areas of registration, grading, FERPA, examinations, graduation and catalog entry
- This increased faculty and student satisfaction while providing clear and useful information
- Supervise full-time staff of seven.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
Associate University Registrar
Georgetown University
08.2012 - 06.2013
- Coordinated successful integration of Destiny One continuing education records into student records area of the University’s ERP Banner system for dual system operation
- Included successful merger of 10,000 legacy records into the database
- Liaise with the schools and colleges, particularly the Medical, Nursing, and Law schools, to integrate data flows and functional operations
- Co-chaired comprehensive business process review to align practices and staffing with current best practices in higher education while remaining committed to the role of the Registrar
- Performed system wide testing updates as necessary and required by Ellucian
- Served as the functional representative for Banner Student to Ellucian in the Development Partners group with several other Universities, testing and offering input on future releases of the software
- Began comprehensive review of FERPA training with recommendations for a University wide solution
- Supervise full-time staff of two.
Associate Registrar
Temple University
12.2008 - 08.2012
- Functional Office Lead in the design and implementation of the Banner student software system with respect to all Registrar related processes including curriculum assessment, reporting, academic history and communicating changes to the University community
- Supervise clerical and student staff of 19 in day-to-day operations with respect to all stakeholder needs including: transcripts, enrollment and degree verifications, graduation, diplomas, PA Residency and questions/issues concerning grading, registration and other general issues
- Reporting to University constituents with respect to registration and curriculum coding
- Oversee and manage University wide registration process for 40,000 students in undergraduate, graduate, and professional training on 7 campuses and over 21 sites throughout the world
- Coordinated the indexing, imaging and central storage of over 40,000 legacy Professional School records for the future launch of a centralized University transcript
- Streamlined transcript process from 10 - 15 business days to 2-3 business days without increased cost to students or the University by leveraging software capabilities from the National Student Clearinghouse
- Primary liaison to University Colleges in Medicine, Law, Dentistry, Podiatry and Pharmacy in the maintenance, troubleshooting and configuration of unique and critical processes in the areas of academic history, enrollment verifications and registration
- Manage and coordinate curriculum related historical changes University wide
- Monthly uploads to National Student Clearinghouse including enrollment and degree information
- Performed PA residency certification consistent with State regulation for in state tuition
- Primary design and editor to the University Registrar’s website.
- Managed sensitive student information securely by adhering to strict confidentiality protocols as mandated by FERPA regulations.
Assistant Registrar
Philadelphia University
04.2006 - 12.2008
- Assisted with classroom facility utilization and reporting and transferred same to an electronic process while creating streamlined change request workflow
- Coordinated the maintenance, entry, revision, and publication of the University-wide 3,500 section class schedule in Ad Astra scheduling software with Deans, department liaisons and faculty
- Maintained master record of academic approvals for the Undergraduate and Graduate Education Committees in close collaboration with Deans' offices and Academic Affairs
- Executed and reviewed monthly National Student Clearinghouse submissions with subsequent review in collaboration with the Office of Financial Aid for ultimate submission to the USDOE
- Assisted with management, proofing and editing of both the electronic Undergraduate and Graduate catalogs, including reviewing all change requests for compliance with university and government policies.
- Supported accreditation efforts through timely submission of reports and documentation required by accrediting bodies.
- Collaborated with other registrars in the region to share best practices, fostering continuous improvement within the profession.
Education
Ed.D. - Organizational Change And Leadership
University of Southern California
Los AngelesMBA -
Philadelphia University
Philadelphia, PAMaster of Education - Administration of Higher Education
Temple University
Philadelphia, PABachelor of Science - Biology
Cabrini University
Wayne, PASkills
- Project Planning
- Scope Management
- Client Relationship Management
- Project Scheduling
- Specification Review
- Requirements Gathering
- KPI Tracking
- Project Management
- Team Leadership
- Budget Control
Certification
Google Project Management Certificate
Google Project Management: Specialization
Google IT Support Specialization
Jira Fundamentals Badge
Confluence Fundamentals Badge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Project Manager (Contract)
GDI Infotech
08.2022 - Current
Project Management Consultant (Contract)
PROBYS
02.2021 - 05.2022
Associate Provost
Berkeley College
04.2019 - 03.2021
Registrar Program Manager (Contract)
The Henry M. Jackson Foundation for the Advancement of Military Medicine
09.2018 - 04.2019
Adjunct Faculty Instructor
American International College
01.2016 - 06.2018
Registrar
American International College
03.2015 - 06.2018
University Registrar
Saint Joseph's University
06.2013 - 07.2014
Associate University Registrar
Georgetown University
08.2012 - 06.2013
Associate Registrar
Temple University
12.2008 - 08.2012
Assistant Registrar
Philadelphia University
04.2006 - 12.2008
Ed.D. - Organizational Change And Leadership
University of Southern California
MBA -
Philadelphia University
Master of Education - Administration of Higher Education
Temple University
Bachelor of Science - Biology
Cabrini University
Publications
- Social Media. In: AACRAO Guide to Commencement Ceremonies
- Communications. In: AACROA Professional Development Guide for Registrars
- Mentoring in Higher Education
Publications
Social Media. In: AACRAO Guide to Commencement Ceremonies
Communications. In AACROA Professional Development Guide for Registrars (A Self-Assessment). (1st ed., pp 13-48).
Mentoring in Higher Education
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