Paul Kurlytis

assisted members when needed to load vehicles, gathered shopping carts throughout lot and stationed carts in corrals for pick up. always provided excellent customer service.

• Packed boxes and stock using organizational guidelines.
• Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
• Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
• Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
• Palletized boxes to increase movement and shipment efficiency.
• Assisted in training new employees on package handling processes.
• Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

• Adhered strictly to company policies and procedures while performing duties onsite.
• Resolved customer issues to maintain high standards of customer satisfaction.
• Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
• Provided information regarding local attractions, restaurants, hotels. to visitors.
• Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
• Greeted customers and provided assistance to ensure a smooth check-in process.
• Monitored parking area for safety, security and general customer concerns.

• Identified opportunities for process improvement within the organization.
• Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
• Designed special promotions for clients as part of loyalty programs.
• Created personalized shopping experiences for each customer.
• Responded promptly to customer inquiries via phone or email.
• Analyzed consumer feedback data to understand customer needs better.
• Provided excellent customer service.

• Set up advertising signs on shelves and counters to attract customers and promote sales.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Inspected stock for damage or defects and reported issues to management.
• Arranged merchandise in an attractive manner to promote sales.
• Provided excellent customer service whenever possible.