Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Paul Lamprinakos

Holmdel

Summary

Skilled Physical Therapy Technician with strong background in patient support including assisting with rehabilitative exercises, recording patient progress, and maintaining a clean and safe working environment. Possess key strengths in problem-solving, communication and empathy, along with adept knowledge of physiotherapy equipment operation. Made significant contributions in previous roles by improving patient satisfaction through exceptional service and care.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Physical Therapy Technician

JAG Physical Therapy
Woodbridge
02.2018 - Current
  • Communicated effectively with therapists about patient needs throughout the course of their care.
  • Provided emotional support to encourage patient participation in rehabilitation activities.
  • Kept accurate documentation of patient's care plans, treatments, and outcomes.
  • Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units.
  • Answered questions from patients about proper form when performing exercise routines at home.
  • Utilized computer system to update records with insurance cards, credit card numbers and personal information.
  • Documented patient progress, treatments, and data in charts.
  • Adapted exercises and therapies to meet the specific needs of patients.
  • Demonstrated proper body mechanics techniques to help prevent injury while performing exercises.

Telephone Service Representative

Marketing Plus Inc.
Woodbridge
01.2007 - 02.2018
  • Followed up with customers regarding their inquiries within 24 hours of initial contact.
  • Performed data entry tasks accurately and efficiently using Microsoft Office Suite applications.
  • Performed outbound follow-up calls as needed to ensure satisfaction with service received.
  • Verified customer information to ensure accuracy of data entry.
  • Identified customer needs and offered appropriate solutions or services.
  • Provided customers with product and service information.
  • Resolved customer inquiries, complaints, and requests in a timely manner.
  • Escalated unresolved problems to management as necessary for further investigation.
  • Processed payments for orders received over the phone or online.
  • Processed orders, forms, applications, and requests accurately.
  • Recognized potential sales opportunities when responding to customer inquiries.
  • Followed up on sales leads through outbound calling.
  • Collaborated with new customers to give details about company offerings.

Education

Bachelor of Science - Computer Science

Western Governors University
Salt Lake City, UT
03-2024

Bachelor of Arts - Philosophy

Seton Hall University
South Orange, NJ
05-2011

High School Diploma -

Christian Brothers Academy
Lincroft, NJ
05-2007

Skills

  • Patient care
  • Therapeutic modalities
  • Exercise adaptation
  • Documentation management
  • Insurance verification
  • Data entry
  • Team collaboration
  • Time management
  • Attention to detail
  • Customer service
  • Effective communication

Certification

  • CompTIA Project+ 10/19/20
  • AXELOS ITIL Foundation Cert 10/14/21

Accomplishments

  • Regional Employee of the Month- JAG Physical Therapy April 2025.

Timeline

Physical Therapy Technician

JAG Physical Therapy
02.2018 - Current

Telephone Service Representative

Marketing Plus Inc.
01.2007 - 02.2018

Bachelor of Science - Computer Science

Western Governors University

Bachelor of Arts - Philosophy

Seton Hall University

High School Diploma -

Christian Brothers Academy

Similar Profiles

CREATE PROFILE