Developed customer relationships and ensured satisfaction with services.
Negotiated terms of the short sale agreement between all parties involved in the transaction.
Assisted borrowers in completing required paperwork including hardship letters, authorization forms, and other legal documents.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Developed strategies to increase sales and market share.
Created presentations for potential customers outlining product benefits.
National Communications Director (Volunteer)
Latinos United for Conservative Action
10.2023 - Current
Conducted meetings with internal departments to identify public relations needs and objectives.
Organized media interviews for company executives and product launches.
Created content for websites and social media platforms such as Facebook and Twitter.
Collaborated with external vendors on advertising campaigns across multiple channels.
Coordinated activities related to publicizing special events such as conferences, trade shows, and exhibitions.
Formulated strategies to increase awareness about company products or services through traditional and digital channels.
Supervisor
America Strong and Free Action
05.2023 - 10.2023
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Tracked progress on projects and provided timely feedback to staff members.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Director
Republican Chamber of Commerce
Henderson, NV
04.2019 - 05.2023
Created plans and goals for achieving objectives set forth in collaboration by the board of directors
Works closely with the LUCA President and committees to assess and address issues affecting the organization
Managing directors providing direction and assistance to reach their goals as needed
Met aggressive fundraising goals in partnership with the board of directors
Built and led an effective team that is dedicated to fulfilling The organization's mission
Hired and trained campaign doorknockers for candidates from Texas to Iowa
Managed a team of political canvassers
Worked closely with the owners and clients to ensure all reports and paperwork completed in a timely manner
Execution of predetermined plan to gather all information required to satisfy requested date
Responsible for all direct voter contact for the purpose of collecting data
Recruited members from the business community
Took the Chamber from one founding chapter to 63 chapters and counting
Substantially increased membership when I was assigned a warm desk of exiting accounts, by adding members from my accounting and financial industry relationships
Planned and Hosted Chamber events
Managed Customer Service.
Field Promotion Manager
LV Group
01.2013 - 08.2014
Managed residential and commercial accounts, trained and directed sales, billing, office administration and field operations
Increased profitability by implementing a streamlined operations process
Reduced production time by 10%
Successfully developed and managed a team of 10
Hired, trained, and managed sales agents
Directed marketing efforts, tracked reports, and evaluated performance for both sales and manufacturing rebates
Partnered with production team to establish new sponsorships and promotional strategies for digital and linear events.
Education
Certification in Public Relations -
Oxford e-Learning institute
01.2023
Certification in Christian Studies -
Christian Leaders Institute
09.2016
Certification in Travel & Tourism -
St Louis Community college Forest Park
11.2007
Certificate of graduation campaign management school -
The Leadership Institute
Skills
Sales
Operations
Social Media
Team Building
Political Consultant
Event Planning & Execution
Public Relations
Recruiting
Lead prospecting
Sales strategy development
Travel Arrangements
Positive Attitude
Timeline
Time Share Agent
Eldorado Resorts
12.2023 - Current
National Communications Director (Volunteer)
Latinos United for Conservative Action
10.2023 - Current
Supervisor
America Strong and Free Action
05.2023 - 10.2023
Director
Republican Chamber of Commerce
04.2019 - 05.2023
Field Promotion Manager
LV Group
01.2013 - 08.2014
Certification in Public Relations -
Oxford e-Learning institute
Certification in Christian Studies -
Christian Leaders Institute
Certification in Travel & Tourism -
St Louis Community college Forest Park
Certificate of graduation campaign management school -