Paul Legros
Coral Springs,FL
Summary
Dynamic Table Games Dealer with proven expertise in money handling and exceptional customer service at Hard Rock Casino. Recognized for maintaining composure under pressure and fostering loyalty through engaging interactions. Skilled in keen observation and quick decision-making, ensuring a safe and enjoyable gaming environment for all patrons.
Professional with deep experience in gaming industry, prepared for role of table games dealer. Adept at managing high-pressure environments with precise attention to game rules and regulations. Strong focus on team collaboration and achieving results, flexible with changing needs. Skilled in customer interaction, conflict resolution, and maintaining positive atmosphere on casino floor.
Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Experienced with ride safety and guest satisfaction. Utilizes thorough understanding of equipment maintenance to ensure smooth operations. Track record of providing excellent customer interactions and resolving issues effectively.
Professional Ride Operations Specialist with strong focus on safety, efficiency, and guest satisfaction. Known for seamless teamwork and adaptability in dynamic environments. Proficient in equipment operation, crowd management, and emergency protocols. Reliable and results-driven, ensuring smooth and enjoyable guest experiences.
Experienced with animal healthcare, ensuring optimal veterinary support. Utilizes skills in surgical assistance, medication administration, and patient care to enhance clinical outcomes. Track record of effective communication with pet owners and proficiency in animal behavior handling.
Highly skilled animal care professional prepared for role in veterinary services. Proven ability to handle clinical tasks, assist in surgeries, and provide compassionate care. Strong focus on team collaboration and adaptability to changing needs. Adept in client communication, patient restraint, and medical record-keeping, with reliable and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Hard Rock Casino
10.2023 - 01.2025
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Answered players questions and resolved disputes to provide excellent customer service.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Table Games Dealer
Seminole Classic Casino
08.2021 - 10.2023
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Learned and followed company procedures to maintain consistency and standards.
- Enforced game rules to maintain fair paly and avoid disputes.
- Monitored players behavior, taking appropriate action against rule violations.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
Sales Associate
Walgreens
02.2021 - 08.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Veterinary Technician
Veterinary Hospital
07.2020 - 11.2020
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Ride Attendant
Universal Studios
01.2020 - 11.2020
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Displayed strong communication skills when interacting with diverse groups of guests from different backgrounds and age groups.
- Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.
Cashier
Taco Bell
10.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Delivery Associate
Burlington
08.2019 - 01.2020
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
Retail Sales Associate
Express Clothing
08.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Business
Cuny York College
Queens, NYBishop Loughlin Memorial High School
Brooklyn, NY06-2017
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Patience and composure
- Quick decision making
- Stress tolerance
- Strong mathematical skills
- Game rules
- Gaming equipment maintenance
- Problem-solving
- Retail sales
- Store opening and closing
Certification
- Licensed Table Games Dealer - August 2021-January 2025
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Table Games Dealer
Hard Rock Casino
10.2023 - 01.2025
Table Games Dealer
Seminole Classic Casino
08.2021 - 10.2023
Sales Associate
Walgreens
02.2021 - 08.2021
Veterinary Technician
Veterinary Hospital
07.2020 - 11.2020
Ride Attendant
Universal Studios
01.2020 - 11.2020
Cashier
Taco Bell
10.2019 - 08.2020
Delivery Associate
Burlington
08.2019 - 01.2020
Retail Sales Associate
Express Clothing
08.2018 - 03.2019
No Degree - Business
Cuny York College
Bishop Loughlin Memorial High School
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