Paul Lerum

-Monitored residents' health and reported changes to nursing staff promptly.

-Assisted with medication management and ensured adherence to prescribed schedules.

-Provided personal care and assistance with daily living activities for residents.

- Delivered high-volume, fast-paced customer service with a focus on creating personalized experiences for each customer.

- Serving hundreds of customers per shift.

- Handled customers concerns with empathy and efficiency, reinforcing Dutch Bros commitment to exceptional service.

-Handled customers concerns with empathy and efficiency, reinforcing Dutch Bros's commitment to exceptional service.

- Always aiming to turn negative situations into positive; goes for customers and coworkers.

- Connections with customers through personalized orders, using names and engaging in meaningful conversations.

- Created a fun, energetic environment for me and my coworkers.

- Memorized and mastered hundreds of coffee recipes and orders.

- Sorted and organized stock for efficient access in the shop.

- Used POS systems and ran the lines for ten plus cars.

- Kept the drive through moving with an overly constant stream of traffic.

- Worked front counter, dining room, window serving, bagging orders, and drink and dessert stations.

- Took care and served big parties that dined in, and cleaned up after them as well.

Monitored dining tables to ensure customers had everything they needed.

Conducted thorough cleaning of all areas in the facility, including restrooms.

Collaborated with numerous coworkers to enhance team cohesion and efficiency.

- Prioritized the customer at all times.

- Prepared a variety of pizzas and menu items, weighing all the toppings accurately.

- Communicated with the front of house to make sure the order is accurate.

- Juggled multiple tasks efficiently while maintaining composure in a fast-paced environment.

- Used a pizza cutter to slice pizzas to their size and customers ask.

- Managed multiple tasks at once while staying calm.

- Take customers orders over the phone and over the counter.

- Trained new workers on store policies and pizza preparation techniques.

- Took customer orders at the counter and over the phone. over the phone and over the counter.

- Always stayed late to ensure all duties were finished with.

- Greeted and seated guests, creating a welcoming atmosphere.

-Answered phone calls, taking orders, giving information and documenting reservations.

- Assisted servers during rushes.

- Wash their dishwasher for a couple months because the previous one quit.

-Cleaned tables, whole sections of restaurant and bathrooms.

- Bagged orders from the kitchen.

Addressed customer complaints calmly and professionally.