Paul Lewis
Ypsilanti,MI
Summary
Accomplished Retail District Manager with a proven track record at enhancing district performance through strategic operations management and process improvements. Expert in technology proficiency and building strong relationships, I've led teams to exceed client goals while fostering a culture of continuous improvement and customer service excellence.
Overview
14
14
years of professional experience
Work History
Retail District Manager
Advantage Solutions Sales And Marketing
04.2021 - Current
- Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
- Participated actively in regional meetings; sharing best practices amongst fellow District Managers as well as learning from others'' experiences.
- Conducted regular store visits to evaluate compliance with company policies and procedures.
- Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
- Developed relationships with key vendors, resulting in improved merchandise selection and pricing.
- Streamlined operational processes, increasing efficiency across multiple locations.
- Established a culture of continuous improvement, encouraging innovation and growth within the district.
- Implemented visual merchandising standards, creating a visually appealing shopping environment for customers.
- Addressed employee performance issues proactively through coaching and constructive feedback sessions.
Retail Reset Merchandiser/Trainer
Brookshire Grocery Company
10.2015 - 04.2021
- Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.
- Developed strong relationships with vendors, facilitating communication to address issues and improve overall performance.
- Expedited project completion by efficiently managing time and prioritizing tasks according to deadline requirements.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Arranged consistent shelves, bins, and racks at 14 locations by following established planograms.
Store Manager
Dollar General
06.2010 - 10.2015
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
High School Diploma -
Abeka Academy
Pensacola, FL06.2007
Skills
- Technology proficiency
- Operations Management
- Complaint resolution
- Employee Scheduling
- Brand Promotion
- Customer Service
- Visual Merchandising
- Client Account Management
- Rapport and relationship building
- Time Management
- Process and procedure development
Accomplishments
Winner of the '21 and '22 June Dairy Month display competitions for Land O Lakes Butter.
Created a store priority work list used by all employees across the country to ensure we made all goals for clients in stores.
Appointed lead to onboard new COO on current procedures and help prioritize areas of focus for process improvement
Timeline
Retail District Manager
Advantage Solutions Sales And Marketing
04.2021 - Current
Retail Reset Merchandiser/Trainer
Brookshire Grocery Company
10.2015 - 04.2021
Store Manager
Dollar General
06.2010 - 10.2015
High School Diploma -
Abeka Academy
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