Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paul Leyva

Hubbard,OR

Summary

Versatile BDC Specialist with proven success in customer relationship management, sales funnel optimization and CRM software utilization. Strong ability to analyze trends, identify opportunities and drive growth initiatives in the automotive industry. Known for innovative strategies that enhance customer satisfaction, boost sales and foster team collaboration. Significant impact made by improving operational efficiency and increasing revenue streams in previous roles.

Overview

7
7
years of professional experience

Work History

BDC Specialist

Alpha Auto Group
Wilsonville, Oregon
02.2025 - Current
  • Provided information to customers on the various benefits of purchasing a vehicle through the dealership.
  • Participated in weekly meetings with managers to discuss strategies for increasing BDC traffic.
  • Tracked results of marketing campaigns aimed at increasing BDC business volume.
  • Collaborated with sales team to identify customer needs and develop solutions to close deals.

BDC Specialist

Alpha Auto Group
Wilsonville, Oregon
11.2020 - 11.2021
  • Provided information to customers on the various benefits of purchasing a vehicle through the dealership.
  • Analyzed customer feedback surveys to identify areas for improvement in the BDC department.
  • Monitored and responded to internet sales leads from company website and third party sites.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Leasing Coordinator

Greystar Property Management
Tualatin, Oregon
11.2018 - 02.2021
  • Assisted in the preparation of leasing documents such as leases, renewal agreements, addendums and other related paperwork.
  • Created marketing materials to promote available properties.
  • Prepared monthly reports on occupancy levels and financial performance of properties.
  • Conducted market research to analyze competitive rental rates, amenities, and services.
  • Performed administrative tasks such as filing, data entry, and invoice processing.

Education

Bachelor of Arts - Business Management

Colorado State University
Fort Collins, CO

Skills

  • Cross-selling and consultative selling
  • Continuous improvement strategies
  • Team collaboration and adaptability
  • Sales reporting and analysis

References

References available upon request.

Timeline

BDC Specialist

Alpha Auto Group
02.2025 - Current

BDC Specialist

Alpha Auto Group
11.2020 - 11.2021

Leasing Coordinator

Greystar Property Management
11.2018 - 02.2021

Bachelor of Arts - Business Management

Colorado State University

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