Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Paul Lion

Ocala,FL

Summary

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

31
31
years of professional experience

Work History

Lead Field Service Technician

Anderson Columbia
Ocala, FL
10.2019 - Current
  • Performed preventative maintenance and repairs on a wide variety of customer equipment.
  • Provided technical support to customers via phone and in-person visits.
  • Troubleshot, diagnosed and resolved complex customer issues with minimal guidance.
  • Ensured quality assurance standards were met during all service activities.
  • Analyzed equipment data to isolate and diagnose faults.
  • Leveraged equipment to complete tests, maintenance, repairs and overhauls.
  • Performed annual and preventive system service maintenance.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Observed field safety protocols to prevent injuries and accidents.
  • Handled telephone support calls to determine issues and provide solutions.
  • Collaborated with team members to assess equipment performance needs.
  • Maintained equipment performance by cleaning and lubricating components.
  • Communicated with vendors, upper management and peers.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Inspected drives, motors and belts to complete comprehensive maintenance.
  • Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
  • Traveled to [Number] field locations per month to evaluate equipment and performance.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Installed new components or replaced defective parts to restore functionality.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Shop Supervisor

Bonness Inc,
Naples, FL
08.2006 - 10.2019
  • Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
  • Provided customer service to ensure customer satisfaction with products and services.
  • Trained new employees in safety procedures and use of equipment.
  • Maintained inventory levels by ordering supplies as needed.
  • Enforced company policies and standards to ensure compliance with regulations.
  • Developed strategies for improving efficiency and productivity within the shop environment.
  • Monitored employee attendance and timekeeping records for accuracy.
  • Implemented cost-saving measures to reduce overhead expenses.
  • Inspected machines regularly to detect malfunctions or worn parts that need replacement or repair.
  • Created reports summarizing shop operations, such as production output and labor costs.
  • Evaluated employee performance against established goals and objectives.
  • Reviewed financial statements to monitor budget expenditures.
  • Investigated accidents or incidents occurring in the shop area.
  • Scheduled regular maintenance of tools, machinery, and other equipment.
  • Worked closely with vendors to obtain competitive pricing on materials used in production processes.
  • Adhered to safety protocols while operating dangerous machinery.
  • Coordinated with other departments regarding delivery times of finished products.
  • Ensured adherence to health codes by conducting periodic inspections of the premises.
  • Provided training to other employees to promote awareness of safety procedures.
  • Kept detailed track of inventories and supplies using computer software.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Built and maintained sound business relationships with vendors and suppliers.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Delegated work to staff, setting priorities and goals.
  • Filled out work orders, repair logs and maintenance plans to document work completed.

Heavy Equipment Mechanic

Sikes concrete pipe company
Panama City , Fl
02.1993 - 02.1995
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.

Education

Diesel And Heavy Equipment - Certified Diesel Mechanic

Lee County Vocational Training
Fort Myers, FL
1991

High School Diploma -

Estero High School
Estero, FL
1989

Skills

  • Safety Assessment
  • Data Collection
  • Electrical Troubleshooting
  • Equipment Repair
  • Equipment Inspection
  • Work Order Management
  • Device Installation
  • Technical Troubleshooting
  • Technical Analysis
  • Preventive Maintenance
  • Positive Attitude
  • Prioritization and Time Management
  • Inventory Management
  • Team Supervision
  • Web Security
  • Equipment Oversight
  • Relationship Building
  • Multiple Priorities Management
  • Technical Support
  • Troubleshooting and Repair

Timeline

Lead Field Service Technician

Anderson Columbia
10.2019 - Current

Shop Supervisor

Bonness Inc,
08.2006 - 10.2019

Heavy Equipment Mechanic

Sikes concrete pipe company
02.1993 - 02.1995

Diesel And Heavy Equipment - Certified Diesel Mechanic

Lee County Vocational Training

High School Diploma -

Estero High School

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Paul Lion