PAUL LIPPMANN
West Valley City,UT
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at customer service, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Recently attained Utah Accident Health & Life Insurance Producer's License.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager, Receiving and Quality Control
Crystal Tones
09.2021 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Sales Representative
Southwind Foods
07.1996 - 09.2020
- Sourced and purchased fresh fish inventory to meet customer needs
- Managed fresh fish inventory and rotation to ensure quality product availability
- HACCP and Sanitation Certified- responsible for safe operating procedures within warehouse
- Warehouse Supervisor-Ensured orders were filled with accuracy and delivered to customer in a timely manner
- Planned balanced approach combining servicing of established accounts with consistent prospecting for new business
- Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
- Engaged customers and built connections to drive long-term sales
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
- Interacted professionally with customers, informing individuals of sales promotions and driving product interest
- Cold called prospective customers
- Handled customer situations by making amicable decisions for customers and company
Education
HIGH SCHOOL DIPLOMA - GENERAL ED
Granger High School
West Valley City, UTAccounting And Finance
Ensign College
Salt Lake City, UT04-2026
Skills
- Process improvement
- Customer service
- Regulatory compliance
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Conflict resolution
- Problem-solving
- Performance evaluations
- Product management
- Inventory management
Certification
- Forklift Certification
- Utah Accident Health & Life Insurance Producers License
Timeline
Manager, Receiving and Quality Control
Crystal Tones
09.2021 - 09.2024
Sales Representative
Southwind Foods
07.1996 - 09.2020
- Forklift Certification
- Utah Accident Health & Life Insurance Producers License
HIGH SCHOOL DIPLOMA - GENERAL ED
Granger High School
Accounting And Finance
Ensign College
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