Paul Longoria
Corpus Christi,TX
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning sustainable energy field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Service Advisor
Romays Auto Service
07.2021 - 07.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed estimates by costing materials, supplies, and labor.
Education
High School Diploma -
Del Mar College
Corpus Christi, TX05.1999
Skills
- Customer Consulting
- Invoice Preparation and Processing
- Calm and Professional Under Pressure
- Multitasking and Organization
- Quality Inspections
- Excellent Communication
- Merchandise Orders and Exchanges
- Listening Skills
Timeline
Service Advisor
Romays Auto Service
07.2021 - 07.2023
High School Diploma -
Del Mar College