Paul Lopez

As the Sales Manager for Giorgio Armani Men's & Women's collections, I oversee comprehensive made-to-measure programs and a high jewelry assortment. Leading a dedicated sales team across two departments, I focus on delivering exceptional customer service and driving sales growth. My responsibilities include providing specialized training, enhancing product knowledge, and implementing strategic sales initiatives. My commitment to excellence ensures our boutique maintains its reputation for luxury and exclusivity.

Sales Manager Giorgio Armani Men's | Women's, Made to Measure Uomo | Made to Order Donna, Emporio Armani Men's | Women's

As the Sales Manager I managed two men's collections, two women's collections, and two made-to-measure programs. I lead a talented sales team, providing comprehensive training, styling sessions, and in-depth product knowledge for all collections mentioned. I supported the sales team in driving sales performance, enhancing customer service, and ensuring an exceptional shopping experience through strategic leadership and continuous team development.

As the Men's Department Manager at a prestigious luxury ready-to-wear store, I specialize in curating and managing an exclusive selection of high-end menswear, with a particular focus on two renowned men's ready-to-wear brands. My role involves maintaining exceptional product presentation, optimizing inventory, and delivering superior customer service.

I also lead the development and expansion of our made-to-measure program, enhancing our clients' personalized shopping experience. By implementing targeted training programs, I empower my sales team with in-depth knowledge of the made-to-measure offerings, driving growth and ensuring our store remains a leader in luxury menswear. My strategic approach and dedication to excellence contribute significantly to our department's success and overall store performance.

As Accessories Department Manager, I oversaw all aspects of the accessories department, ensuring an exceptional shopping experience for our customers. My responsibilities included managing inventory, and analyzed sales trends to optimize product assortment. I lead a dynamic team, focusing on customer service excellence and effective merchandising strategies. I drove sales growth and contributed to the overall success of the store.

Established strong Manager-On-Duty (MOD) expectations and analyze business performance by MOD to identify opportunities for growth.
Communicated store scheduling needs based associate performance and traffic trends.
Provided General Manager insights into client shopping patterns to drive commercial strategic merchandising plans.
Motivated team through positive feedback and celebrated individual/team accomplishments.

• Inspire sales team to drive revenue to achieve or exceed sales plans and profitability expectations for the store
• Ensure the replenishment systems are followed and the store standard expectations are consistently met.
• Manage sales floor to ensure a client centric sales experience that is representative of the brand and achieves Key Performance Indicators (KPIs), i.e., Conversion and UPT targets.
• Accountable for personal and team sales performance
• Support the execution of all corporate merchandising directives
• Ensure an in-depth understanding of the merchandise, product knowledge and company resources to share with the team.
• Ensure the compliance of all company policies and procedures.

• Accountable for achieving Key Performance Indicator (KPI) targets, such as Units per transaction (UPT), Conversion and Client Reachability.
• Welcome clients and establish a connection to strengthen their relationship with the Company.
• Executed Client Relationship Management (CRM) strategies to ensure reachability expectations were met.
• Participated in the execution in inventory counts.
• Worked as a team to ensure a client centric sales experience that is representative of the brand and achieves Key Performance Indicators (KPIs), i.e., Conversion and UPT targets were met.